Quick Mattress Store Comparisons
Here's a fast look at all six stores so you can figure out where to spend your Saturday afternoon before committing to a full trip down Commercial Drive.
| Store Name | Specialty | Price Range | Best For |
|---|
| Ollie's Bargain Outlet | Closeout and overstock mattresses | $ | Budget shoppers, no-frills buyers |
| Joe Tahan's Clearance Outlet | Furniture and mattress clearance | $$ | One-stop furniture and mattress shopping |
| Metro Mattress New Hartford | Dedicated mattress specialty | $$-$$$ | Wide selection, brand-name options |
| Mattress Express New Hartford | Fast delivery, local service | $$ | Quick turnaround, locally focused |
| Sleep Number | Adjustable smart beds | $$$-$$$$ | Couples with different sleep preferences |
| Dream City Mattress | Value-focused mattress retail | $$ | Everyday shoppers wanting fair prices |
Top Mattress Stores in New Hartford
New Hartford has a surprisingly strong cluster of mattress options, especially along Commercial Drive. Here are all six stores worth knowing about, in order of what makes the most sense to check first depending on your budget.
Ollie's Bargain Outlet
Ollie's is the kind of place where you walk in looking for paper towels and walk out with a queen mattress you didn't expect to buy. The mattress selection rotates based on overstock and closeout deals, so inventory changes frequently - but the savings can be real, sometimes 50% or more off retail prices.
Queens can show up anywhere from $150 to $400 depending on what's come through the warehouse recently. Don't expect a showroom feel or a lot of guidance from staff - this is a self-serve experience, and that's fine if you know what you want.
Best for: Shoppers on a tight budget who are flexible on brand and style
Contact: 100 New Hartford Shopping Center, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-749-7050
Joe Tahan's Clearance Outlet
Joe Tahan's has been part of the Utica area furniture scene for decades, and the Campion Road clearance outlet is where you can score mattresses that didn't sell at full price in their main showrooms. If you're furnishing a whole bedroom, this is genuinely one of the better stops because you can pair a mattress with a bed frame, dresser, and nightstand all in one visit.
Prices at the clearance outlet are typically mid-range, with queens often running $300 to $700 depending on what's moved over from the main stores. The selection leans toward traditional innerspring and pillow-top styles rather than foam or hybrid specialty options.
Best for: Buyers who want to furnish a full bedroom without hitting five different stores
Contact: 32 Campion Rd, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-798-9363
Metro Mattress New Hartford
Metro Mattress is one of the most recognizable mattress chains in upstate New York, and the New Hartford location on Commercial Drive is well-stocked. You'll find a solid range of brands including Serta, Sealy, Tempur-Pedic, and Stearns and Foster, and the staff are trained specifically on mattresses rather than being generalists who also sell dining tables.
Queens start around $500 and go well into the thousands for premium models. Metro regularly runs sales events and offers financing, which is worth asking about. If you're not sure what firmness level you need, this is a good place to test a few options side by side and get some actual guidance.
Best for: Shoppers who want brand-name options and knowledgeable staff in a dedicated mattress environment
Contact: 4640 Commercial Dr, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-768-1100
Mattress Express New Hartford
Mattress Express is a locally focused operation that puts a lot of emphasis on fast delivery and straightforward pricing. For New Hartford residents who need a mattress quickly - whether you've got a guest coming next weekend or you finally gave up on that old spring unit - this location is worth a call first.
Queens typically run in the $400 to $900 range, with a mix of foam, innerspring, and hybrid options available. The store is smaller than Metro Mattress, but the experience is often more personal. Worth asking about same-week or next-day delivery when you visit.
Best for: People who need a mattress fast and want to shop local rather than chain
Contact: 4488 Commercial Dr, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-507-4245
Sleep Number
Sleep Number is its own category. The beds here use adjustable air chambers so each side of the mattress can be set to a different firmness level - genuinely useful if you and your partner have very different preferences and you're tired of compromising. The New Hartford location is in Suite 100 at 4815 Commercial Drive, tucked into the same commercial strip as the other mattress stores in the area.
These beds are an investment. Expect to spend $1,200 to $4,000 or more for a queen, depending on the model and features like sleep tracking and app integration. The sales process is consultative, and the staff will walk you through the technology in detail. Not the right fit for a quick budget buy, but for the right person it's genuinely worth the visit.
Best for: Couples with different sleep preferences, or anyone interested in adjustable firmness and sleep data
Contact: 4815 Commercial Dr Suite 100, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-736-0594
Dream City Mattress
Dream City Mattress sits right in the middle of the Commercial Drive mattress cluster, at 4670 Commercial Drive between Metro Mattress and Mattress Express. It's a value-oriented shop that tends to carry a good mix of foam and hybrid options at prices that don't require financing to stomach.
Queens generally start in the $300 to $500 range, making this one of the more accessible specialty mattress stores in the area. The floor selection is smaller than Metro Mattress, but you won't feel like you're buying something off a warehouse floor either - it's a proper mattress shop with enough options to make a real decision.
Best for: Everyday shoppers who want a real mattress store experience without premium-brand pricing
Contact: 4670 Commercial Dr, New Hartford, NY 13413
Website: Visit their website
Phone: +1-315-768-9000
Delivery Considerations
Most of the Commercial Drive stores will deliver to New Hartford and the surrounding Utica area without much fuss. That said, delivery policies vary a lot from store to store, so it's worth asking a few specific questions before you pay and assume everything is included.
Metro Mattress and Sleep Number both offer white glove delivery, which means they'll bring the mattress inside, set it up, and haul away your old one. Mattress Express emphasizes quick turnaround, so if timing matters to you, ask specifically about their current delivery window - it can sometimes be as fast as next day. Ollie's and Joe Tahan's Clearance Outlet may require you to arrange your own transport or pay a separate delivery fee, so confirm before you commit.
Old mattress removal is another thing to ask about upfront. Some stores include haul-away for free or a small fee, while others don't offer it at all. New York state does have mattress recycling programs, so if the store doesn't take it, you have options - check with the Oneida County solid waste office for current drop-off information.
For setup, most specialty mattress stores will at minimum place the mattress on your existing frame. If you're also buying a foundation or adjustable base, confirm that setup is included in the delivery price. Before your delivery window, check our mattress buying checklist to make sure you've got the right base and frame dimensions ready.
Mattress Buying Guide
If you're new to mattress shopping or haven't bought one in a decade, walking into a showroom unprepared can feel disorienting. Here's what actually matters.
Understanding Firmness Levels
Mattress firmness is rated roughly on a 1 to 10 scale, where 1 is extremely soft and 10 is as firm as a floor. Most people land somewhere between a 4 (medium-soft) and a 7 (firm), but the right answer depends on how you sleep and how much you weigh.
Side sleepers generally do better on softer surfaces (around a 4 to 5) because they need pressure relief at the shoulder and hip. Back and stomach sleepers usually want something firmer - a 6 to 8 - to keep the spine from bowing. If you share the bed with someone who sleeps differently, Sleep Number's adjustable system or a zoned hybrid mattress from Metro Mattress are both worth considering.
The one thing that trips people up in showrooms: you can't accurately judge firmness by lying on a mattress for two minutes in your street clothes. Wear comfortable clothing to the store if you can, and spend at least 10 to 15 minutes in your actual sleeping position. For a deeper look at how firmness works across different mattress types, our full mattress buying guide breaks it down clearly.
Size Selection Strategy
New Hartford bedrooms in older homes, especially in neighborhoods closer to Utica, can run smaller than modern builds. Before you fall in love with a king, measure your room and account for at least 24 inches of clearance on the sides you walk along, plus space to open drawers if you have a dresser at the foot of the bed.
A queen (60x80 inches) works well for most couples in standard bedrooms. A king (76x80 inches) gives each person roughly the width of a twin mattress, which is genuinely useful if either of you moves around at night. Twin XL is the go-to for taller adults in a single-person room - it's the same 80-inch length as a queen but only 38 inches wide.
If you're not sure which size makes sense for your space, run through our mattress size guide before you shop. It takes two minutes and could save you a return trip.
Budget Planning
Here's a realistic breakdown of what to expect in New Hartford's stores. Budget options (think Ollie's or the lower end of Dream City) run $150 to $400 for a queen. Mid-range mattresses from Metro Mattress, Mattress Express, or Joe Tahan's land between $500 and $1,200. Premium and specialty options - Tempur-Pedic at Metro, or Sleep Number's higher-end models - start around $1,500 and climb from there.
Don't forget the foundation. A lot of mattresses, especially foam and hybrid models, require a solid platform or slatted base with slats no more than 3 inches apart. If your current box spring is more than 5 years old, budget $150 to $300 for a new foundation.
Financing is available at most specialty stores in town. It can make sense for a quality mattress you'll sleep on for a decade - but read the deferred interest terms carefully. If you want help figuring out what your actual budget ceiling should be, our mattress budget calculator is a useful starting point.
Prefer Shopping Online?
If you'd rather skip the drive down Commercial Drive entirely, Sleepology is worth a serious look. They operate without sales commissions, which means the person helping you isn't trying to steer you toward a higher ticket item to hit a quota. Pricing is transparent and they back it up with a "double-