Ashley Store

Had an amazing experience at this location! Everyone was so nice and Dominique was the best!! She knows design very well and where everything is located in the store! Thank you so much for all the help and design for our new home!!

I had a really great experience shopping here. Manager Tevin was super helpful, patient, and easy to talk to throughout the whole process. He made sure I found exactly what I needed and never made me feel pressured. The furniture selection was nice, prices were fair, and the customer service was honestly one of the best parts of my visit. Everything went smoothly, and I’m really happy with my purchase. Definitely recommend asking for Tevin if you stop by!

While our sales experience in-store was phenomenal (every member of staff in this location was amazing), every step of the way after our in-store experience has been a nightmare. We were given two delivery dates that came and went with no communication from Ashley customer service. Our local sales rep did his best to help us and to get with customer service but received the same responses we did it seemed. If I could give 5 stars to this specific location and 1 star to the Ashley customer service I would. We finally get our new "Luxe" couch delivered and one piece is wrong, our cushions are already sagging within two weeks of delivery, and every time I call it is like another part-time job I have. They said I had to pay a balance when they delivered the wrong piece and we had to argue that. They've told me they won't have our piece for over 6 weeks. We have to take pictures of our sagging cushion and email in. When I mentioned a couple others don't feel right she said they might have to send a technician out. I literally spend more time on this couch than one of my jobs. I literally dread having to reach out to Ashley customer service regarding the issues. For what we paid for this couch, I regret every dollar except the commission my sales rep received.

Thank you Shonte I had an amazing experience thanks to the excellent service I received. She was patient, knowledgeable, and took the time to help me find exactly what I needed. She made the process easy and stress-free, answered all my questions, and truly cared about making sure I was satisfied. Her professionalism and friendly attitude stood out. Because of her outstanding customer service, I would definitely return and recommend Ashley Furniture to others. Thank you for going above and beyond!

Upon our arrival to the Ashley Homestore, Ms. Dominique stepped right in and provided our family individualized assistance. We were looking for multiple items for our daughter’s apartment and Dominique walked us through each room, providing helpful guidance! Thank you for a wonderful experience in your store today!