City Mattress

We had such a great experience shopping for a new mattress here. Alecia was kind, helpful and patient with us. She went out of her way to make sure we found a great fit that was within our budget. Can’t recommend her and this store enough!

We had an excellent experience at City Mattress. Their customer service was outstanding. We worked with Alecia, who helped us find the perfect products - and made sure we got them quickly. Alecia delivered VIP service every step of the way.

If you are in the market for a new mattress, I highly recommend you deal with MIKE GORTZIG at the Amherst location for an exceptional shopping experience. He is very personable and has vast knowledge of all the mattresses brands they sell. He went out of his way to first understand what mattress qualities were important to us and then quickly and accurately narrowed down mattresses for us to test. Mike's process was methodical and not overwhelming. It helped us easily identify and choose the best mattress for my husband and I. He truly is committed to matching you with the best mattress for your needs. If you see this Mike, thanks so much!

Had a phenomenal experience working with Alecia from start to finish she helped with every detail along the way. I also had an opportunity to work with Carol on Alecia’s off day, both employees exceeded expectations and went above and beyond. Highly recommend.

We went to City Mattress in Amherst for a new mattress, but had a couple of issues with which we had to deal. One involved getting the mattress into our old victorian home and the other involved dealing with back issues. Mike, who waited on us, listened carefully to our issues and explained in detail our options. He was a pleasure to deal with, very accommodating and knowledgeable. We left the store satisfied that we made a purchase that met our needs.