Great Rooms - Winter Haven

Nikki and Illiana were absolutely AWESOME, these ladies were very professional and handled me like family. The store was clean and welcoming, they should have played some Puerto Rican music.

I don't advise no buy anything from here i'm there,stuff is very nasty and they will rob you out of your money i suppose to be paying monthly and they're charging me two weeks so I asked the manager, so give me my money and back and they come and get their stuff and she told me she's not giving me nothing back. I was 11 days behind. I'd paid it and she told me she don't care what the owner say is what she says that I got to pay every two weeks And she refused to give me my money. I was told to make that payment a $30 before the third I went in to make my payment for the month and she took my money and refused to give it back and come get this stuff. I will be taking legal actions i advise anyone that rent from this place to keep all receipts. Check your merchandise. Especially the bed and couch make sure you unzip the cover on your mattress. You may discover a dirty mattress you cannot take it serious when they say they will reach back out to you. The owner I took my money.Make sure you reach out to the better business bureau and also file a silver sue. They cannot force you to keep something that you do not want and take your money from you. I advise to take legal actions and keep everything documented may god bless you all and be blessed. Please do not fall victim this is the information you will need.If taking legal action

Great customer service! They’re very easy to talk to and make the whole experience comfortable. I also appreciate that they always let me know ahead of time if there’s anything else I might be interested in buying.

Great customer service and awesome prices... Nikki Figueroa makes everything easy and very simple for your experience at the store.. Highly recommend first place to go check out if you in need of furniture, appliances, computers and electronics

Nikki and Rhonda are very nice and helpful. I will always do business with this store. The prices are manageable and they help you with sale as cash prices. Thank you again!