Yasiris Alvarado· 1★ · 2025-11-25T17:14:54.526978609Z
This was in Reading. Predatory behavior, especially toward elderly people. The seller told my mom she was getting a marble table, but it’s actually plastic. On top of that, she paid for delivery and gave the delivery guy $40 to assemble the table, and he still asked for more money just to take the old table outside. He was also extremely rude to her—asking for more money—and it wasn’t a language barrier because they were communicating in Spanish the whole time. He was even rude to my one-year-old, who was in his playpen. I included pictures with the item number, the dining set, and a description of the table’s material for reference. Worst experience ever. The dining set was overpriced. Don’t go here unless you want to have a bad experience.
View on GoogleMohammad Al-Tikrity· 1★ · 2026-04-07T17:33:27.442561354Z
Scam alert
Scammers and thieves be aware
Your first red flag should be that the store closing sign is up for more than a year now.
Placed an order on December 8th for a living room set. I was told it will be delivered after the New Year's first week of January . First week of January came and went and nothing. January 13th I got a call from the store saying what I ordered was discontinued. Would I like to pick something else? And it will be delivered in 2 weeks. So we gladly picked something else and it was not delivered for 4 weeks. I naturally kept calling them and I got every excuse in the book until I ran out of patience and last Saturday made a phone call and demanded my refund or delivery date. And they threw every excuse in the book my way. So I said I wanted a refund. And curse them out and he told me to go do whatever I want. Naturally I called the police and three wayed them with a store where Store . It completely changed how he communicated and he offered a refund. However, he cannot issue the full refund in one shot he has to issue it an installment. Starting Wednesday . So understanding that this is going to be an ongoing issue, I contacted my credit card company and disputed the charges . Comes Wednesday I went to the store and got my first installment and I went today, and I guess because I disputed the charges, he's refusing to refund me the remainder of the amount. Even though I told him I would withdraw the dispute once he process my refund. He choosed to ignore that and not coprate.
Later that day he called me and said he won't respond to the dispute and once the bank resolved it . I should call him and refund him his first installment. Which I agreed. This took till 4/2/26 to resolve and I called him and paid him back his installment that day. during that time he called and threatened me to sue me which in return I have told him to do so. Because all the adds are stacked against him . Long story short save your money save your time from this scammer
Save yourself the headache. This is a shady business at best.
View on GoogleChester F Jendryczka· 5★ · 2026-04-07T18:37:37.225272857Z
This furniture shop exceeded my expectations! The quality of the products is outstanding, and the designs are both modern and durable. The staff were friendly, helpful, and guided me to the perfect pieces for my home. Delivery was quick and hassle-free. Great value for money—I’ll definitely be coming back again!
View on GoogleVictoria Cosenza· 2★ · 2026-03-06T15:07:46.015338126Z
My husband and I recently purchased a split box spring and queen mattress. This was our first time visiting the store, and we were impressed by the beautiful merchandise. As soon as we walked in, we were greeted warmly. Unfortunately, I can’t recall the salesman’s name, but he was fantastic—energetic, professional, informative when explaining the payment options, and he helped us get a great deal. There was also a female employee who was very kind and welcoming.
Our delivery was scheduled for a week after our purchase, on 2/28. The delivery team was polite and professional; however, they brought us a king mattress instead of the queen we purchased. We called the store immediately and were told the team would return to pick up the king mattress and deliver the correct one. They did come back to retrieve the king mattress, but unfortunately they did not have the correct queen mattress on the truck. While disappointing, we understood that mistakes happen and were fortunate that we still had our old mattress to sleep on.
We called again and were told the queen mattress would be re-delivered on 3/3. My husband arranged to leave work early to be home for the delivery. When no one arrived later that evening, he called again and was told that he had either misheard or been misinformed, and that the delivery was actually scheduled for the following day, 3/4. At this point, the situation was becoming frustrating. My husband couldn’t leave work early two days in a row, so he requested that the delivery be scheduled after 4:30 p.m. on 3/4.
Unfortunately, our Ring camera showed the delivery team arriving at 4:08 p.m. My husband was already on his way home and about 10 minutes away when they called. He asked if they could wait a few minutes, but the team (who were different from the original crew) said they were unable to wait. They suggested either rescheduling again—which would have been another inconvenience—or leaving the mattress on our porch. Since my husband was only minutes away, he reluctantly agreed to have it left there.
After everything that had already happened, it was disappointing that leaving a brand-new mattress unattended on a porch in misting rain was even suggested. Fortunately, the protective plastic kept it dry. Still, my husband and son had to carry the mattress into the house, up the steps, and into the bedroom themselves.
The mattress itself is comfortable, but the buying experience that started out so positive unfortunately ended on a disappointing note. After the delivery issues, we’re not sure if we would return for future purchases. I hope the store can improve communication and coordination with deliveries so other customers don’t have a similar experience.
View on GoogleYsidro Gomez· 1★ · 2026-03-07T19:43:24.776130071Z
I recently had a delivery for a bed, and while the delivery itself was fine, I was very disappointed with what happened during setup. The delivery team charged $200 just to set up the bed after it was delivered. This felt extremely unfair and excessive for such a simple task. The customer was not informed clearly about this charge beforehand and now feels taken advantage of. We would appreciate it if the company reviewed this situation and refunded the $200. Customers should be treated fairly and charges should be transparent
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