Veronica Manfredo· 5★ · 2025-12-27T18:26:12.237691323Z
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I can’t say enough great things about John the Mattress Guy. From start to finish, he was authentic, trustworthy, and genuinely cared about helping me find the right mattress — not just making a sale. I have a bad back, and John took the time to thoroughly explain the differences between multiple mattresses, answering all my questions and making sure I felt confident in my choice.
What really set him apart was the personal attention. His store is close by, I received one-on-one service, and I never once felt rushed or pressured — something you just don’t get at the big mattress stores. John personally delivered my mattress, set it up, and was incredibly pleasant and professional the entire time. He even went out of his way to help me try to get my existing adjustable base working, and when we realized it wouldn’t, I knew immediately I’d be going back to him for a new one.
I truly believe in supporting American, local businesses, especially when you get this level of care and save a significant amount of money compared to the big-name stores where you’re just another number. I’ll absolutely be back to purchase a mattress for my guest room, and I’m already telling all my friends about him.
If you want honest advice, personalized service, great pricing, and someone who genuinely cares — I highly recommend John. You won’t be disappointed!
View on GoogleBetty Smith· 5★ · 2026-06-11T14:03:05.859891715Z
I can’t say enough good things about this Company. I stay in Sampson County and still got same day service.
I have back problems and neck n legs problems as well. It was hard to find a good mattress that would meet my needs. He was so nice and very understanding in helping me decide the very best one. They ended up making two trips to my house . The mattress I picked out didn’t work so he had me come in n he helped me pick one that would accommodate my health issues. Never one time complained. Very professional. The Driver that delivered the mattress was very kind and professional as well. I would recommend them to anyone. If you’re in need of a good mattress with top notch quality care you need to go Visit Mattress By Appointment! They went above and beyond to do everything they could to help me. If ever the need arrives again for their services I will be going back!
View on GoogleThalia Moses· 5★ · 2026-06-17T15:59:36.729742823Z
“I had an amazing experience! Mr. John was friendly, professional, and made me feel welcome from the moment I arrived. The service was excellent, everything was explained clearly, and the quality exceeded my expectations. I was able to find the best mattress to meet my needs and he also explain every mattress very well to and I will definitely be coming back. I highly recommend them to anyone looking for great service!” please don’t miss out go get your mattress from Mr. John
View on GoogleHeather Johnson· 5★ · 2026-05-09T13:31:07.352881426Z
My family and I had the best experience at Mattress by Appointment in Wake Forest. We were able to book our appointment and have the entire show room to ourself. John was helpful and has a great selection. The prices can’t be beat! We recommend the store to anyone that’s in need of a new quality mattress!
View on GoogleChristina Horne· 5★ · 2026-05-10T03:08:04.250711188Z
Superb service here. John is very attentive, quick, detailed, and determined to fit what one needs from a mattress. Friendly prices to go with the friendly service. I highly recommend shopping here for your next mattress purchase!
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