Mattress Firm Bala-Cynwyd in Bala Cynwyd - Reviews, Hours, & Deals

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Average rating 4.8 · 683 reviews

Last updated Jul 19, 2026

T Konen· 5★ · 2026-06-27T16:49:24.030031053Z

Frank was wonderful! He guided us in a way that eased the overwhelming process of mattress shopping. We're indecisive shoppers, and ended up leaving to think about the purchase some more, but ended up coming back because of his excellent customer service. We didn't feel rushed or pushed into a purchase, and were confident to order. Thank you Frank for your patience with us!

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Devan Neal· 5★ · 2026-02-16T00:33:22.466490473Z

Dennis was one of the best and most cordial sales people I have ever worked with. Never once did we feel pressured into something we weren’t ready or prepared for. He actively spent time working with us, on our budget, and kept us smiling the whole time. Couldn’t recommend him more.

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Gretchen Griesmer· 5★ · 2026-04-27T23:31:18.440692158Z

Dennis provided just the right level of guidance and service in helping us choose the right mattress. Mattress shopping can be stressful but he helped us narrow the options and gave us the time and space to make a decision. Delivery went smoothly and i look forward to enjoying my new purchase.

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Megan McGowan· 5★ · 2025-10-27T13:53:51.913168102Z

I had a great experience in-store and with delivery. I was greeted by both sales reps when I walked in, and in working with Dennis I was able to find the perfect mattress for my guest bedroom. Dennis helped me decide between two mattresses and was very friendly. I got my mattress 2 days later and the delivery team was very friendly and quick in getting out my old mattress and setting up a new one. Overall, I'd recommend this store for your next mattress.

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FreshprinceJ· 5★ · 2026-02-12T21:00:49.331656063Z

Tyrone is a great employee. Well mannered, insightful, and great with customer service skills, which a lot of people are lackadaisical in the world of today. I would come back to this specific location just to deal with him specifically. Smart well intelligent brother, who this company should advance up the ladder IMMIDIATELY!

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