Mattress Firm Dowling Village in North Smithfield - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 764 reviews

Last updated Jul 4, 2026

carol wilson· 5★ · 2026-05-14T19:30:53.861109406Z

I had a great experience working with Evan this morning. Evan was professional and knowledgeable regarding different mattresses and adjustable bases. I tried several different products and Eric was great describing features and benefits of each mattress, etc. Clearly explained pricing, discount and delivery information. I enjoyed working with Evan and would recommend him to my friends. I'm very pleased with the overall experience.

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Jeremy P· 5★ · 2026-05-10T13:49:11.912289706Z

We purchased a twin king mattress with adjustable frame last night. Evan is the most down to earth, honest and helpful salesman we have ever worked with. When you go there, ask for him. You will not be disappointed.

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Andreia· 5★ · 2025-11-13T18:46:45.571483429Z

This was the best sales experience we ever had. We had previously gone to this location 6 years ago when looking to purchase our bed but had no luck. That bed had since started sinking and we needed a new one. On a whim we stopped by the store to see what they had for inventory and pricing. We were met by Evan and we couldn’t have had any better luck! Evan was patient, answered all our questions, helped move mattresses to ensure we got the right feel on the right base. Evan went above and beyond all our expectations and made the process so much easier. We will be recommending any and everyone to Evan because he really is knowledgeable and will make sure that you are happy with your purchase!! 100% recommend Mattress Firm and Evan as your sales associate!

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Wayne Morrill· 5★ · 2026-03-24T02:04:48.768291506Z

Mattress shopping is not something that I like to do but Eric made the process smooth. The location is clean and has a good selection of mattresses on display at various price points. Eric was knowledgeable and helpful. He listened to understand what we were looking for and showed us several options at the desired price point and explained the features of each mattress. He did not try to pressure us into buying a mattress that was above our price point. Eric was not pushy or aggressive but instead was courteous, polite, and professional.

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joseph cusack· 5★ · 2026-03-06T19:24:15.316619141Z

If I could give more than 5 stars I would for my guy Jeff in Smithfield. My wife and I went into the store thinking we knew what we needed. Within 10 minutes Jeff had us going down the right path. He spent almost 2 hours with us testing all the beds and giving us the knowledge to decide on a mattress setup. He is super friendly, knowledgeable, easy to talk to as well as a straight shooter. Never pushed us one way or another and let us make the educated decision on our setup. We felt very comfortable and I can see why he manages 2 stores. Mattress firm should feel great knowing they have a leader like Jeff!

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