Mattress Firm Warwick

We had a good experience with Mattress Firm. Tarek was very efficient and enjoyable to work with as he helped us choose a quality split-king base and mattress. I was particularly impressed at how helpful he was when I decided to downsize part of our order and he quickly showed me several good options Despite any impact on his commission. I highly recommend Mattress Firm and Tarek

I had a fantastic experience working with Anthony at Mattress Firm. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for, answered all of my questions patiently, and never made me feel pressured. Anthony made the entire process easy and stress-free. He explained the differences between the mattresses clearly and helped me find the perfect option within my budget. His customer service truly stood out, and it’s clear he cares about making sure customers are happy with their purchase. If you’re shopping for a mattress, I highly recommend asking for Anthony — you’ll be in great hands!

Ordered a mattress topper in the store. We were told it would be delivered in two days. A week and a half go by and I haven’t gotten any email confirmation on the tracking. I call the store and they say they have no information and I need to go online and do the automated chat. So I do that and it says fedex has received your tracking number but we do not have the package yet. So I call the 800 number. Says you need to contact the store for info. I call back the store and they know nothing. I go to the store and they know nothing. I said ok I want a refund. Oh I can’t do that. I will email my boss. What kind of business are they running? I will never shop there again. Went on Amazon and ordered the same thing and it will be here in 3 days. Same price. And these stores wonder why they have no business.

Soraya helped us with a great presentation of four or maybe five mattresses in our price range. We found our expected budget was a little less than what we wanted in a new mattress. When all was said and done, we bought the Beauty Rest Black, which is probably one of the better mattresses that is sold by Mattress Firm. Soraya was great during the presentation and during the business end with paperwork etc. We bought on Presidents’ Day so with some coupons we were able to get a better discount. The mattress was delivered two days later at our convenience.

Went in to get a mattress for my picky kid. Anthony helped us find the best option for her by actually asking her questions as well as us. She is very excited about her new bed and we were so happy with the experience we actually ended up buying us a new mattress too. When I was confused by the receipt he was happy to help us to understand it. Overall it was an extremely pleasant experience and I definitely recommend.