Mattress Firm Falls of Neuse II

I went in with a very specific request, and Mark was helpful and knowledgeable. He showed me all the options and answered my questions without any pushy or annoying sales tactics. And, when it turned out that my choice was not available, he immediately found a satisfactory solution! I appreciated his courtesy and kindness. Thanks Mark!

Came into mattress firm looking at several different brands of mattresses but mostly set on getting a Purple mattress. After testing out Purple, Posturepedic, and Tempurpedic, and talking to Mark, my boyfriend and I decided Tempurpedic with an adjustable base was for us. Mark was so helpful in assessing our different sleep needs (I sleep on my stomach, boyfriend sleeps on his side) and finding a mattress that would work for both of us. He was so patient and knowledgeable, never making us feel rushed or unsure of what we were getting into. After setting up our very affordable payment plan, we both left feeling confident and excited for our new sleep set-up. Definitely go to mattress firm and ask for Mark!

I’ve been working with Mark for about a week or two. He’s been very patient with me due to circuit circumstance he’s very knowledgeable, professional and really nice guy. He’s like I said it’s been very patient has been working with me due to different situations so kudos to Mark! He deserves all the accolades that mattressFirm has to offer!! He’s an asset to your company!! He’s a keeper!!! Thanks, Mark for your help! John.

Had a great experience with Klaus at Mattress Firm. Right away he knew which mattress would be the best fit for me and let me try a few different options without any pressure. He offered great deals, made the whole process easy, and we even ended up having a really good conversation by the end. Definitely make sure to visit Klaus if you stop by!

We have dealt with this location for years. Had the pleasure of being there again this week and working with Matthew. He is always professional, knowledgeable and generous with his time. We were making a sizable purchase and we left feeling very confident in our choice. It is always a pleasure working with Matthew. Highly recommend him and the store. Thank you!