Mattress Firm Gateway Shoppes

Excellent customer service. Can’t say enough about Joanne at Mattress Firm. She went out of her way to help me and knew what I wanted and delivered her expertise in the selection

Joanne is fantastic to work with! She actually listened to my needs and then directed me to several options to choose from. Really appreciate not being pushed to make a sale. She was a true pleasure to work with and I did buy from her!

We had a great experience with Joanne at Mattress Firm. She was incredibly friendly, very knowledgeable and took the time to explain all of the mattresses that we were considering. She made the buying process simple and she was very accommodating. I would absolutely recommend Joanne at Mattress Firm.

We had a great experience here. Alexander helped us pick out the perfect bed. He had us try different beds, pointed out their pros and cons for our particular needs. He was a pleasure to work with. I also wanted to say something about the store itself. It's in a strip mall with storefront parking so you don't have to walk a long distance to get to the showroom. This is important because any bed will feel comfortable if you've been walking around a mall for hours. I think this store's location allowed me to accurately choose the best bed for us.

Joanne was very patient and helpful as I measured my Murphy bed that needed a new mattress. I definitely recommend Mattress Firm.