Mattress Firm Naples in Naples - Reviews, Hours, & Deals

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Average rating 4.9 · 601 reviews

Last updated Jul 2, 2026

Patricia Lake· 5★ · 2026-05-12T14:16:16.254400294Z

I had a great experience at mattress firm. Mark and Jack were both so helpful, very knowledgeable, kind, and easy to talk to. Mark spent a lot of time with me going over different mattresses and explaining the differences which I really appreciated. Jack was also great and made the whole process. Feel comfortable and stress-free. I never felt rushed or pressured. Definitely recommend working with them!!

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Tunc Hamami· 5★ · 2026-02-16T21:22:09.059516594Z

Our salesman, Cesar was extremely polite, very knowledgeable about all the products and super courteous. There was absolutely no pressuring me into one or another brand or price point of mattress. It's was entirely all about what worked for me, my budget and time-line. Honestly speaking , I had some reservations going into the store at first thinking that I was going to get pushed into one specific brand or item but that didn't happen. Thank you Cesar for your professionalism. It was a great experience. Tom H.

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John P· 5★ · 2026-02-18T01:01:04.923159023Z

Ceaser is hands down one of the best representatives of a product line or an industry I have ever had the PLEASURE of dealing with. He is not a “salesman”, this man believes in what He does and is eager to help people find what works for them. I cannot express enough how awesome it was to spend time with this man and witness what he does best. If you’re looking for a mattress GO SEE CESAR!

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Sue Filson· 5★ · 2026-05-02T18:42:34.889597714Z

Mark took time to answer all our questions and made sure we were happy with our purchase. No rush tactics. Great service. That is why we came back to Mattress Firm and will continue to come back when we need another mattress.

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Daniel Bozian· 5★ · 2026-04-12T20:20:59.352999128Z

Jack was a huge help during our visit. He made the whole process easy, took the time to explain everything clearly, and helped me find the right mattress for my daughter without any pressure. Really appreciate the patience and honesty—great experience overall.

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