Mattress Firm Sabal Pointe Plaza in Merritt Island - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 800 reviews

Last updated Jul 16, 2026

Robert Vassalotti· 5★ · 2026-07-02T21:29:08.287866430Z

Michael was awesome from the second we walked in the door till we left. He is very knowledgeable about all of the products and he has a great personality. After 5 minutes I felt knew him my whole life. Great guy, great experience, and we got what we were looking for. I highly recommend this location.

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nancy white· 5★ · 2026-03-02T12:58:46.938785652Z

My son and I were looking for a bed for him, upgrading from a full to Queen. We went to mattress warehouse first but the guy couldn’t even answer my questions, the machine quiz was ridiculous and everything was overpriced. Michael at Mattress Firm in Merritt Island was helpful, knowledgeable and friendly. He answered all of our questions and made us feel comfortable about our purchase. So much so, in fact, that we bought a bed for my son AND one for me and my husband. It was a pleasure doing business with you, Mike!

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Mike Smith (DrTechnology)· 1★ · 2026-02-24T16:05:04.808250066Z

Here it is Tuesday February 24th and Mattress Firm has still not came over to pick up what I purchased last week. There were many errors with their service including not putting my apartment number on the address slip. The straw that broke the camel's back is that their assembly crew never showed up I was scheduled from 2:45 to 4:45 p.m. on Saturday! Zip nada no-show! That evening I told them to come and pick up their junk and I called my credit card company to do a chargeback just in case they were slow or incompetent on processing my refund. Slow and encompetent is the name of their game so here I sit shopping for a new bed an mattress.

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Greg Smith· 5★ · 2026-06-03T19:54:26.446642149Z

Cedric was wonderful. Very knowledgeable about all the mattresses, answered our questions and let us take our time to try the different brands. We purchased from Mattress Firm because of their professionalism and fair price.

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Katrina Rodriguez· 5★ · 2026-05-02T14:18:44.387455520Z

Erika was fabulous! She listened to our needs, discussed in detail the types mattresses and their benefits and helped us narrow the choices based on our preferences. She did not ‘sell’ us but rather, served as a guide by allowing us to take our time to make an informed decision. We had not planned on making the purchase right away but to keep looking over the next few days. Working with Erika was so enjoyable given her vast knowledge, expert customer service and desire to.help us to be comfortable with our decision, we made the purchase the same day. I am so pleased at how easy this process was! Thanks Erika!

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