Mattress Firm Smithfield in Smithfield - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 533 reviews

Last updated Jul 13, 2026

Nona Whitman· 5★ · 2026-02-25T01:29:54.327745009Z

I took my 80 year old mom who has trouble hearing & mobility issues. We would have never gotten through the process of finding a new bed without our sales rep, Tori! She was so kind, patient, helpful & went above & beyond to make my mom feel comfortable. I’m so thankful God crossed our paths & would always recommend her assistance & Mattress Firm.

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Mia D· 5★ · 2026-01-30T00:29:50.166279365Z

The first time I went to the store Tory helped me, but I was not ready to purchase the bed. I didn't have an idea of those beds price. The service was great. Finally, I decided to pull the trigger four months later. This time we met Klaus. Excellent service!!! After the delivery Klaus called me to make sure everything went well and clarify any doubt that I might have. I recommend that store to everyone who needs a quality bed and expect excellent and very professional service. 👌

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Brian Vielma· 5★ · 2026-04-05T22:31:15.125713568Z

Came to mattress firm to test out a few mattresses. I was guided by Klaus. I highly recommend coming in and speaking to him. He is very knowledgeable on the product and looks to tailor presentations based on your needs. Does a great jobs making sure you get what you want!

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Vickie Fowler· 5★ · 2026-02-25T15:20:50.289992861Z

Went to Mattress Firm in Smithfield and was waited on by Tory. She was very thorough and helpful and did not pressure me. She’s a great sales person.

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Fay Rockwell· 5★ · 2026-02-07T20:33:32.496710995Z

It was the first time I had gone to a Mattress Firm store and was greeted by Klaus. He was very pleasant and kind , he ask all kinds of questions that would help out with buying a Mattress. He really seemed to know alot and very up to date on all the products and could answer every question I had. I would recommend this store to any one in need of a Mattress.

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