Mattress Kings

This place offered the best prices on mattresses. I went to seven different stores and none of them could beat the prices here. I just came by and found this place to be closed permanently. Sad to see

I recently purchased a mattress & adjustable bed base from Jackie. She was very knowledgeable and gave us a great price. She also worked very hard to ensure we got the exact delivery date we needed. The delivery team was also fantastic. They were professional and efficient, making setup a breeze. We’re very happy with our new bed and recommend this Mattress Kings store!

So we bought a bed with the frame. I have been on a mission for over a year. When I called mattress King, they said they have no information that we ever bought a bed and frame. The frame is not working. The bed on one side is going down a bit. Enough where it sinks if that’s the wording. I called Tempur-pedic and they said mattress king buys their stuff, but they have no warranty under my bed that I will have to go back to mattress king. I thought Mattress king sold me a Tempur-pedic frame, but come to find out to be false. The owner did call me back and he stated when I possibly bought my bed that mattress king did not own the company. It was another company. I even have the credit card I used. Which states mattress kings. We even left a Review almost 7 years ago. Alex was the worker who did our transaction. They looked us up by your telephone number or address as everything has been the same for more than 12 years. Who else can I contact. WHAT CAN I DO TO GET MY FRAME FIXED AND PRICY MATTRESS CHECKED. It had 10 years warranty. Posting a picture as proof when we left a review.

CUSTOMERS PLEASE BE AWARE. TAKE YOUR MONEY ELSE WHERE AND AVOID THIS STORE BY ALL MEANS. Unfortunately I have been left with no choice but to write this review about this business and how poorly they have treated me as a loyal customer who has purchased 2 Tempurpedic mattresses from them in the past. This has been going on since December of 2024 and yet my issue has not been resolved after sending emails, making multiple visits to the store and even calling them over 100 times and being told the same story. After waiting 3 weeks for my mattress to arrive, it gets even better. They delivered my mattress to home and damaged it by being poorly managed by their undertrained delivery drivers, dropping it on the floor and dragging it where I saw it get stuck under the truck where I had to join in and help. The mattress cover has been damaged dirty and marked. They also delivered my adjustable base ripped and damaged which i had to wait for them to send out a new one and replace it. To be left with empty promises and lies, I was promised by Jacqueline and Chris the warehouse manager that this would be resolved as they refused to exchange my mattress for a new one but promised me multiple times over and over again that they would and have ordered me a new cover. Yet from December of 2024 and we are now in September 2025 nobody has made the effort to correct what they have damaged. When i call the store they do not pick up, when I go in person its the same excuse. Nobody wants to take responsibility. Yet I am left disappointed and disgusted by the way I have been treated. For this reason I have no choice now to take matters in my own hands and hand it over to a consumer attorney where I am seeking legal action. I am also taking this on social media with the recordings and pictures of conversations and the damages that they have caused. Jacqueline knows how to talk alot, but clearly doesn't care about her customers as shes got her commission out of the sale. I have given her and Chris enough time and chances to get this resolved. Yet they have been playing games with me, going round in circles over and over again. For this reason I am warning all other customers who decide to come into this store to go take your money else where.

What an amazing experience with Jose ( another location of mattress king) and Carlos . They went above and beyond to help me get the best mattress for my dad . It was a mission but they stuck through and made sure I got everything I needed and now a beautiful new mattress is on the way for my dad . Couldn’t be happier with them and the new mattress ☺️