Relax The Back

The customer service was great. It rare to get great customer service these day. Sherry Hort was knowledgeable in helping us find the right chair for our needs. Followed up with us when the redesigned model of the Anthros chair was delivered to the store for test fit, and help us get a good discount on the purchase of two chairs. I Highly recommend shopping at Relax The Back.

We've owned Human Touch Zero Gravity chairs for easily 10 years and are ready for a set for our other house. Because it's been so long, we decided to visit the store and check them out in person to see if they're any different. This store isn't far off the green line, which we always like (we live in downtown SD *because* we want to take public transit or walk everywhere). Plenty of parking, if that's your thing. Sherry was very helpful and listened and asked follow up questions. When we decided what we wanted, because it was the weekend she needed to wait until a weekday to check manufacturing at HT and get back to us. We've since spoken and confirmed a time frame. I'll update this if our delivery causes a need to update the review (I expect an October/November delivery). Because caring for your body parts is VERY important to your quality of life, we highly suggest this store and the kind folks there.

I had excellent service from the very beginning. I purchased a recliner chair and have been very happy with it. Over time I had an issue with the mechanism. I contacted Sherry, who sold me the chair, and asked for help. She came personally to my apartment to evaluate the problem, then contacted the appropriate people for service. A part was ordered and as soon as it arrived here the technician was in contact with me. He was here the next morning to install it. I call that excellent service all around.

So glad I came into this store! Sherry at Mission Valley store in San Diego was super personable and easy to talk to, and very knowledgeable and was able to find the right pillow for me. Thank you Sherry!

Sherry was so wonderful in helping me find the Perfect pillow to support my neck. She was well informed and gave me plenty of options. My back and neck Thank You so very much!!!