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Relax The Back

West Hartford, CT

4.9(426 reviews)
1 active offer3 store perks
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About Relax The Back

Relax The Back offers a wide selection of ergonomic products designed to alleviate back pain and enhance comfort. Their product range includes therapeutic mattresses, recliners, massage chairs, and office furniture. They provide free delivery on select items and offer financing options to make purchases more accessible.

Current Promotions
Last updated Jul 24, 2026
  • Save $300 on select products
Purchase Incentives
  • 0% financing available
  • Doctor-recommended zero gravity comfort
  • Free delivery on select items
Mattress Selection

Brands

Tempur-Pedic
Casper

Ideal for

All sleepers

Technology

not provided

Assortment

Recliners
Massage Chairs
Ergonomic Pillows
Adjustable Bed Bases
Office Chairs
Inversion Tables
Sports Recovery
Wraps and Support Braces
Hot and Cold Therapy
Health Books

Price range

$
$$
$$$
$$$$

Price range not yet reported

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Average rating 4.9 · 426 reviews

Last updated Nov 18, 2025

Dianne Pelletier· 5★ · a year ago

My husband I are could not be more pleased with the purchase of our king adjustable bases and Estasi mattress and the customer service we received during our purchase. I have a lengthly commute for work and it has taken a toll on my lower back. I also suffer with sciatica and my husband is beginning to feel the aches and pains of being a lifelong soccer player (including adult leagues until recently). We were in the market for a new mattress and while shopping in Blue Back Square accidently stumpled upon their store. Doug, Betty, & Jessie were beyond professional. They were also kind, relatable, patient, and knowledgable. I am quite familiar with the adjustable bed 'industry' and knew that the information we received from the staff at this store was honest and accurate. They were flexible with our schedules for delivery and their prices were very fair. Their products are top quality and the white glove delivery service was exceptional. Doug, Betty, and Jessie took their time with us to truly understand our wants and needs in picking out a new bed (undertanding our comfortability and medical nuances) and did not pressure us in any way for a sale. On the contrary, they were patient and tolerable to our numerous questions. They are highly credible professionals and this is a reputable business. We also appreciated that they kept us upated during the ordering and shipping process. They continue to make themselves available and as a result, we have already recommended them to family and friends. In fact, in addition to bedding, we purchased a full seat cushion chair pad for my vehicle and 3 office foot rests. Since purchasing these products, I can honestly say my back and sciatic feel significantly better and the quality of my life has physically and emotionally improved. They stand behind their products and honor their customer contracts. Additionally, they truly want their customers to be authentically happy! Hence, we would highly recommend them without any reservation to anyone in the market for new beds, bases, mattresses, chairs, and other products to improve the quality and wellness of your life.

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Kimberlly Leon· 5★ · 5 months ago

Betty was amazing She took the time to show both my husband and I the various chairs and their settings. She was attentive and cared to give us a great experience. 10/10 recommend. She knew her stuff and was very friendly and professional.

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Mike Hytchko· 1★ · a month ago

Biggest waste of time and money. They sell chairs for 3k that others sell for 400$. They try to cater to a rich audience who dont know that they're being scammed. Dont believe me? Look for yourself simple office chairs for 2k an office desk thats literally a table that lifts up and down 5k! Imagine that 5k for a table that adjusts a few inches. Absolutely disgusting what youre trying to do. Id beg you all to do your research before coming to this "store".

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Sarah Garcia· 5★ · 3 years ago

Purchased a zero gravity chair at RTB and it is beyond beautiful and has helped so much with back pain I was experiencing prior to having it. I am a therapist and sit most of the day for work and this was definitely worth the investment! Jah was so helpful and transparent when it came to choosing a chair that was right for me. He was friendly and knowledgeable as well. I received the chair by the expected date and the delivery was seamless. Thank you Relax the Back for making my perfect chair dreams come true!

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DFresh1313· 5★ · 4 years ago

The owner Doug at Relax the Back knew everything about the X-Chair x3 and x4 models I was looking online at purchasing. I ended up picking the x3 and I couldn't be happier with my choice. Even though the x4 cost more, Doug encouraged me to go with the chair that made me happy and I think that says a lot about the kind of honest service you'll get from their store. They had it ready for me and fully assembled for me to take home and I saved money from buying online. If you need an office chair, go see the owner Doug at Relax the Back.

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