Sleep Number

I had a great experience at Sleep Number - Dothan. From start to finish, the visit was top notch. The team provided outstanding customer service that was truly centered on our specific needs and requests. They were knowledgeable, professional, and timely in answering all of our questions. We never felt pressured—just supported with clear, helpful information. Highly recommend this store for anyone looking for a quality, customer-focused experience.

Our sales associate, Kasey, was very knowledgeable and patient while we asked multitudes of questions. She gave us all the facts and benefits we needed to make an informed decision.

John Keen is the best salesman, EVER! He helped us furnish our entire house with ease! Thanks John! Will come again!!

I was greeted immediately with a friendly smile from Rosemarie and was pleasantly surprised to have someone so knowledgeable about the types of beds they offer - most places I have recently been to just said hello and acted as though they didn’t care if they earned my business or not. Although, I am still undecided by which Sleep Number I will be purchasing - I did purchase a set of sheets and they are amazing - will definitely purchase my bed and more sheet sets very soon!

Horrible experience. I will never own or recommend a sleep number bed again. My side of the bed has been going flat multiple times per night for a long time. We replaced the air chamber at our own cost but that did not fix the problem. Technician was scheduled to come out and canceled on the scheduled date after I took off work to be home. We were told by the salesman it had a lifetime warranty only to find out it wasn’t true and we had to pay over $300 to replace the air chamber when that wasn’t the issue. I have back and body aches from this bed. We paid nearly $10,000 for this bed and every accessory to go with it and it is the worst purchase we have ever made. Please don’t make the same mistake we made. After not owning this expensive bed nearly long enough to have all these problems we are finally replacing it so maybe I can get some comfortable sleep.