Mitch Marcus· 5★ · 2026-07-03T20:35:22.805040611Z
This store was great. Timothy, the store manager helped us when we came in. He was apologetic that we had to wait a few minutes while he finished up with another customer, but we didn't wait long. He was very patient with us, and started out asking our budget and he showed us the prices even before we tried any mattress. He showed us everything we wanted to see, was attentive, and also gave us our space when we needed it. There was a absolutely no pressure to "buy today" or anything about us missing out if we didn't. We did end up buying a not-so-expensive model, and again, he supported our choice and said this is one is common when one person wants extra cushioning and the other wants a plywood top (that would be me). I really was planning on going to another big mattress store to compare, but after it was clear that my spouse and I wanted very drastically different firmness settings, we agreed this was the best option. They even offered us cold drinks on a hot day. I'm really glad I came here, and I'm looking forward to my delivery.
View on Googleliz· 5★ · 2026-07-03T19:44:02.855949905Z
We had a wonderful experience purchasing our Sleep Number bed thanks to the exceptional help we received from Timothy. He was knowledgeable, patient, and never made us feel pressured. He took the time to answer all of our questions, explained the different options clearly, and helped us find the bed that was the best fit for our needs and budget.
The entire process was easy and enjoyable because of his professionalism and friendly attitude. We truly appreciated his honesty and attention to detail. If you're shopping for a Sleep Number bed, we highly recommend working with him!
View on GoogleStephanie Cruz· 5★ · 2026-05-26T00:39:22.846321809Z
My husband and I recently visited the Sleep Number store and had an amazing experience working with Timothy. He was extremely knowledgeable and took the time to truly listen to our concerns about sleep quality and what we were hoping to achieve with a new mattress.
Timothy carefully demonstrated several mattress models and guided us toward the perfect fit for our needs without making us feel pressured. His professionalism, patience, and expertise made the entire shopping experience enjoyable and stress-free.
We left feeling confident in our decision of our new purchase and truly appreciated the personalized attention we received. We will absolutely be recommending this Sleep Number store to friends and family and suggesting they ask for Timothy!
View on GoogleJoel Benanti· 5★ · 2026-07-10T00:32:42.097444806Z
I couldn’t have had a better experience when I went in to look at new mattresses this weekend. Timothy D. at the Westbury Sleep Number location was great. He wasn’t trying to sell me the most expensive mattress, instead you could tell he cared about finding me the perfect mattress for me. He really knows his stuff and his true enthusiasm for the product came across and made my decision that much easier. If you want a pleasant, non pushy shopping experience, make sure to see him, I know I will again when I need any mattress or bedding help.
View on GoogleKathy Quintana· 5★ · 2026-06-23T23:17:51.015451610Z
We had an excellent experience working with Jenny at Sleep Number. She was incredibly pleasant, knowledgeable, and patient throughout the entire process. Jenny took the time to guide us through all the different mattress options and thoroughly explained the features, benefits, and technology behind each product.
Her expertise made a huge difference in helping us understand what would best fit our needs. She never rushed us and was always willing to answer our questions. Honestly, I don’t think we would have felt confident purchasing our mattress if Jenny hadn’t taken the time to educate us on all the functions and benefits of the Sleep Number products.
Thank you, Jenny, for providing such outstanding customer service and making our mattress-buying experience enjoyable and stress-free!
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