Snooze Mattress

This store is amazing. Gloria did an amazing job recommending me a mattress for my needs and did not pressure me at all. They really care about their customers. Keep up the great work

This store has a huge selection of comfortable mattresses that make it easy to find exactly what you need. The staff is super friendly and helped me pick the best one without being pushy at all. My sleep has been so much better since I started shopping here, and the delivery was fast and easy.

We had an issue with our delivery when the distribution company mistakenly mixed up some of the items, which meant we were likely going to be without a fully assembled bed for another week while waiting for the correct piece to arrive. After I called the GM, Eric, he immediately took ownership of the situation. Rather than simply apologizing or passing the issue along, he personally tracked down the missing item in inventory, loaded it into his own pickup truck, and drove 40 minutes to deliver it himself. He even helped carry it inside and assisted with the installation. Exceptional customer service is hard to find these days, and Eric went far above and beyond what anyone could reasonably expect. He saved us from several more sleepless nights (pun intended) and turned a frustrating situation into a great experience. If this is the level of commitment this company has to its customers, I would not hesitate to do business with them again.

I really enjoyed the Snooze Indy Holiday PJ Party! The ambience was warm and welcoming, and the sleep coach Gloria was so knowledgeable!

I came to Zenfest and had a wonderful and relaxing time. The staff is crazy and helpful.And the mattresses were a great place to experience the sound bath.