Ashley Store

Do not buy ashley furniture! We received our $3000 couch today and one of the sections is smashed. I sent pictures to them and instead of just bringing a replacement, they expect me to keep a unit that they will "fix". I bought a new unit, not a refurbished one. Terrible business model. You'd be better off buying from costco

I really appreciate the help and professionalism of your sales staff from both Brandon & Pam Redwine gave me. I’m sitting in my new comfortable chair that both my cat, Cholè and myself are really enjoying. What I hope is if you could relax the monitoring your traffic both in & out your doors. I really felt bad walking into and out of the store’s front door without purchasing the chair on my visit to the store. I overheard a conversation about how traffic is monitored vs. sales that are made.

Had a tremendous shopping experience today! Found exactly what we were looking for in a loveseat and a bed! Bo was fabulous, showing us options, color and wood choices, making sure we could coordinate color schemes within our price range. He was phenomenal in working out details! I will definitely shop Ashley again!

My in store shopping experience was by far the best. I was greeted by Brandon W. he was extremely knowledgeable and helpful. Also very patient! He never rushed me or overwhelmed me to purchase anything. I made a purchase of $4k+ my delivery was for Wednesday Feb 18 but it didn’t arrive nor was I notified until I reached out to Brandon who explained the delay. He was on it via text! He didn’t ignore me after the sale!!! That was on the delivery team. Finally Friday Feb 20th my furniture arrived. The team was great. White Glove delivery 100% I was pleased with EVERYTHING! However on Sunday the lights and wireless charging stations had stopped working so I am about to reach out to Brandon upon store opening and see how this will be handled. I expect it to be a smooth process but I’ll update this review and explain how it worked out for me.

I walked in this afternoon and was immediately greeted by Brandon, a sales leader for the store. I was looking for a new mattress, and within a half an hour he had me set up with the perfect one! He was able to work the numbers such that I could afford it, and finance it on the Ashley credit card! Thank you, Brandon for your excellent customer service!