Ashley Store in Cuyahoga Falls - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.8 · 756 reviews

Last updated Jul 4, 2026

Abdelilah Aamiri· 5★ · 2026-05-31T01:54:20.041684509Z

My wife and I had a wonderful experience at Ashley. We would like to sincerely thank Hannah Rice and Omar for their patience, professionalism, and outstanding customer service. We arrived close to closing time, yet they never rushed us. Instead, they took the time to walk us through different options, answer all of our questions, and help us find the pieces that best fit our needs. Their suggestions were thoughtful and genuinely helpful, making the entire shopping experience much easier and more enjoyable. Hannah and Omar were incredibly friendly, knowledgeable, and dedicated to helping us make the right choice. We truly appreciate their time, patience, and excellent support. Thank you both for making our experience at Ashley such a positive one. We highly recommend this store and look forward to shopping here again.

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Cameron Coyne· 5★ · 2026-03-27T18:02:03.687541507Z

Great experience from Jake in sales and the team today. Called looking for a tv stand (out of stock everywhere) and they were able to tell me they had something on the floor that I may have liked. Not even 20 minutes later we were loading it up. Great people working at this store!

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Rachael Bailey· 5★ · 2026-05-25T22:26:28.173395610Z

We had an amazing experience at Ashley Furniture thanks to Omar and his team! From start to finish, they were friendly, knowledgeable, patient, and incredibly helpful throughout the entire process. They helped us find the perfect couch, dining set, coffee table, and even the Purple pillows to complete our home setup. Omar made everything stress-free and took the time to answer all of our questions while making sure we got exactly what we wanted. The whole team provided outstanding customer service and made us feel valued as customers. We truly appreciate all their help and highly recommend asking for Omar if you visit Ashley Furniture!

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Janine Berry· 5★ · 2026-05-27T15:46:07.914634224Z

Have ordered several items from this store and have been highly satisfied each time. We love our sectional so much that we came back for another. Their white glove delivery service has been top-notch also. Hannah R. was so very personable and professional. She did a great job of figuring out what our tastes are and finding the perfect match for us.

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latasha easterling· 5★ · 2026-03-31T00:17:22.887381415Z

Omar was the rep that helped me. He was very welcoming from entrance to exit. Made me feel very comfortable explained everything and kept me well informed. He was very knowledgeable in helping me make financial decisions as well as helping me decide on what I needed. I definitely would recommend him as one of the great Reps to speak with at Ashley Furniture. I have already spread the word about my experience with a few friends and co workers. Payment plans are optional affordable and in place to work at its best for customers. I was able to see this as I made my decision. The best thing for me while being there was not feeling overwhelmed with pressure to make a purchase. Thank you Omar and team for a better experience of picking furniture this go around then experiences I have had in the past.

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