Ashley Store

Both guys were very helpful hard working and knowledgeable. They called and were able to show up early which I appreciate. They came in got the work done in a short amount of time even with a little trouble getting the couch through an inside doorway. They both carried on conversation while working and were very respectful. I would recommend these 2 guys for delivery any time.

We were quoted less for the wrong item but then they gave us a steep discount for the trouble because what we wanted was more expensive. We were quite happy with that. We were also given free delivery for their mistake as well. The delivery guys were very pleasant and efficient. They explained the features of our couch after putting it together for us. So far I’m very pleased with my experience.

Wow, just simply wow in a positive way! From my first interaction with a salesman at which time I did not purchase anything and said I'd probably be back. Forward 2 months I walked back into the store, same salesman greets me again just as enthusiastically as before and helps me with the purchase of a chair. When I got home realized that either I misunderstood or that there was an overcharge. I the Manager and explained what happened and it all got worked out. Outstanding customer service from their entire team. From the salesman to the manager and the delivery guys. Delivery with a smile and the guys had an amazing attitude. Thanks Ashley Furniture Team, keep up the Outstanding Teamwork and you've gained a customer for life. Randy

The wife and I had a very good shopping experienced with our pitculaular sales lady ( shame on .e for forgetting her name at this moment.) She was such a gem that we went in to purchase a bed, and she took the time to ask questions regarding our wants and needs in a bed, she took the time to explain various mattress that they had and ones she could order if what we were looking for was not on site. We purchased the bed, left the store and spoke on her customer service skills and personality and that she was not aggressive and was very attentive. So we return a week later to look around for a couch, the same saleswoman approach us and we did work with her, so now we have a couch and big man chair. The next week instead of going to the other furniture place the wife and I spoke about we returned to Ashley's and picked up to chest of drawers from the same sales lady. The delivery Fellas were just as welcoming as the one sales lady we encountered, I even shared some if my military 🪖 stories with them.

From the start GM Nicole saved the day by figuring out my delivery and ensuring it came as promised. The delivery guys were amazing ahead of schedule polite and knowledgeable- Great team!!! Love the couch…