BoxDrop Lancaster in Carroll - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 5 · 9 reviews

Last updated Dec 1, 2025

Heather Rowe· 5★ · 3 years ago

This is the best place I ever dealt with!! I wish this type of service was everywhere! I bought a mattress in 2019 from Delaware box drop was guaranteed it would be great or else replaced. Sure enough the sides caved way in and it got uncomfortable quickly so called to find out Delaware closed permanently and had no receipt or info. Called corporate they sent me to closest location which was here with Eric. I sent him pics of the mattress along with the tags and he filed the claim 5 days later he has me picking out a replacement and even did one on box delivery to my door and literally in 4 days! No extra cost and this mattress is way better than the other! No question or second guess I called freaking out and he calmly fixed it all via text even! This was the smoothest most perfect situation I have dealt with in my lifetime amazing experience hands down shop here and you won't regret it! I'm almost 3hrs away and won't go anywhere ever again. Thanks so much guys!

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Jenna McCann· 5★ · 3 years ago

Looking for a quality mattress with exceptional customer service and great prices? Look no further and have the best experience with BoxDrop Lancaster! They were there for any question I had and helped me find the perfect mattress. I will be buying from them again!

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Adam Cox· 5★ · 3 years ago

BoxDrop Lancaster is the go-to place for a quality mattress at a low price. The owner, Eric, is quick to respond to inquiries, as well as, interest in viewing one of their products at their Lancaster location. An easy 5 stars

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JokersAce· 5★ · 3 years ago

Honestly if you don't buy from here you're wasting thousands of dollars. The mattresses are top name quality and 75 percent cheaper. They remove the mark up that mattress "stores" place.

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JJWRIGHT1229· 5★ · 3 years ago

Great owner, very responsive and super nice. Our kids love their 2 mattresses, great value. Highly recommend!!!!

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