Lancaster, OH
The Original Mattress Factory offers a variety of mattresses and related products, emphasizing quality and customer satisfaction.
Current offers include special financing options and a satisfaction guarantee.
Estimated price positioning for this store
Real Google reviews from nearby shoppers
Average rating 4.9 · 22 reviews
Last updated Aug 27, 2026
We've purchased 8 mattresses (Orthopedic Ultra Plush) over the years for our Lodge and always receive top-notch service! This last purchase last week was no exception. Courteous staff & FAST delivery! Thank you for taking such great care of your customers!
View on GoogleMy husband and I just bought a whole new set up from Mattress Factory in Lancaster Ohio. We LOVE it! We bought a new frame, box spring, king size double pillow top mattress and head board. We are both in our 40’s and my husband does manual labor for a living so we both live with chronic pain. This new bed has really made a difference. The quality of the mattress is superior to other beds I’ve owned and the headboard is Amish Oak which is also really nice. It also has a double pillow top which extended the life of the bed for years if you flip it every month or two. They even have quality memory foam beds available too. The manager (Neil) was extremely knowledgeable and has been in the bed business for 25 years and his delivery guys were top notch; securely putting the entire bed together in like 10 min.! If you are looking for a new bed this is the place to go and they even offer no interest for 6-12 months for those who qualify.
View on GoogleThe salesman Aaron answered every question we asked. He took time to show as the difference between mattresses and explained in detail to us the differences. We liked two mattresses, when we decide which one will be best for us, we will be back to buy. Thanks for being there to help us decide.
View on GoogleWe bought a queen and double bed for when our grandchildren come to visit. Our sales person was great. The store manager called the day before the delivery and gave us a 2 hour window for the delivery. The delivery driver called ahead and arrived at the designated time.
View on GoogleI've shopped here for 30 years! wouldn't think about going elsewhere. Great service, no pressure, and always friendly. this time I used their delivery service. Excellent!!! On time, pleasant,professional,and fast workers,they even wore shoe covers. Thank you OMF for staying true to your business and customers!!!
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