City Mattress in Royal Palm Beach - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 176 reviews

Last updated Aug 7, 2026

Brittney· 5★ · 2026-07-06T22:19:31.483691321Z

From start to finish, Sebastian made the entire experience completely painless. I never felt pressured into buying anything, and he was incredibly knowledgeable, patient, and personable throughout the process. One thing that really stood out was how genuine he was. While I was filling out my financing information, we had such a great conversation. At a lot of retail stores, it can feel like the person helping you is just there to do their job and move on, but Sebastian truly made me feel like he cared about helping me find the right mattress and genuinely enjoyed what he does. Thanks to his guidance, I ended up with a mattress that I absolutely love. I highly recommend asking for him if you visit City Mattress!

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Zen· 5★ · 2026-06-05T20:27:02.752667104Z

I had a great experience purchasing a mattress from City Mattress, thanks to Sebastian Ramirez. He was knowledgeable, professional, and took the time to understand exactly what I was looking for. He patiently answered all of my questions, explained the different options without any pressure, and helped me find the perfect mattress for my needs and budget. The entire process was smooth and enjoyable from start to finish. Excellent customer service like this is hard to find these days. I highly recommend Sebastian Ramirez and City Mattress to anyone looking for a new mattress. Thank you for making the experience so easy and stress-free!

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Craig Wrathell· 5★ · 2026-05-13T16:36:20.154473355Z

Sebastian was very professional, personable, and knowledgeable! Fast and very easy purchase experience! The delivery to our home and install also went great! When I buy another mattress, I am going to Sebastian. I love my new Prana mattress, Prana pillows, and my adjustable bed with massager.

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Grant Cobb· 5★ · 2025-11-25T00:47:15.452050588Z

Kris is a world class human and a great representative of the company. I highly recommend anyone looking for a mattress to swing through and try them out.

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karen· 5★ · 2026-01-19T13:48:13.223377114Z

I dealt with Sebastian at the Royal Pallm City Mattress. Not only was he helpful, but he gave me choices that would make Make my selection extremely easy. They even had my first mattress on record so they know exactly what to look for. His customer service was friendly knowledgeable, and the best of all, was the window for delivery between 930 and 1130. The delivery man showed up at 9:30 on the dot set up my new mattress took away the old one. I also have Sebastian‘s phone number and email. Should I need anything . I would never shop anywhere but city mattress. Kudos to Sebastian and the city mattress company

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