Furniture Row

A very pleasant experience. This was my 2nd time buying from this store. Our salesman Caleb was Great! He listened to what we needed and wanted, then showed us just the bed we wanted. Also I questioned if there was an option to the box spring. The solution was something I didn't even know about, a stand type. We're looking forward to our new bed. Thanks Caleb👋🐻🐻👍

Our visit to Furniture Row in Springfield was remarkably smooth and efficient. The entire process felt seamless, from browsing to finalizing the purchase. The salesperson we worked with demonstrated a perfect balance of professionalism and courtesy — never pushy, never attempting to upsell, but always available with knowledgeable guidance when needed. We were given the freedom to explore and choose what truly suited our needs, while still receiving helpful insight along the way. Overall, it was a refreshingly pleasant and well-handled experience. Highly recommend.

Shopping for a full-size bed frame (which are clearly not much in demand these days.) Found one we liked on your website and visited the store to see it on the sales floor. We were helped by Alex, who was very professional and courteous. We added three additional pieces to our purchase and took advantage of the 0% financing offer. In, out, and done in less than an hour without any high-pressure sales pitches. We'll be back to shop again!

Eli was great to work with! He searched for the loveseat with the specific specs and color we were looking for within the time frame we needed. He found us the perfect sofa. What an outstanding young man. So professional and eager to find the right product for us.

Crystal was very helpful in choosing the right couch for my wife and I, several other furniture stores that we had searched at in the area didn’t feel like we were given the chance to look around and find/try out without a salesperson constantly questioning our thoughts on what we would like. Overall a great shopping experience.