Hästens
Boston, MA
Hästens has been crafting handcrafted beds and bedding since 1852, focusing on quality and craftsmanship.
We couldn't find active promotions right now. Try refreshing, call the store, or check their website for the latest deals.
Price range not yet reported
Real Google reviews from nearby shoppers
Average rating 3.9 · 14 reviews
Last updated Aug 7, 2026
Matt was awesome to us. Helped us creatively to figure out financing/brands/models and then when we didn’t love our purchase I thought we were screwed. Matt came to our home twice to help make things better and bent over backwards to make things work for us.
View on GoogleMy wife and I purchased a mattress from the Boston (Newbury Street) location a little over two years ago, and since that time we have been repeatedly voicing our dissatisfaction with the product. We did not like the mattress from the beginning. Despite raising these concerns directly with the owner of the store, the only solution offered was a ¼-inch top sheet, which was both inadequate and dismissive of the problem. Unsurprisingly, this did not resolve the issue. Within the first 3–6 months of purchase, having raised concerns and requested a return. At that time, we were dismissed and told to “try it a bit longer.” This went on for a while . We complied and followed all instructions provided, yet the problems persisted. it just wasn't for us. We are extremely dissatisfied with both the product and the handling of our concerns. We have been more than patient, but after two years of back-and-forth without a meaningful resolution.
View on GoogleEveryone was pleasant and great to work with. And I'm thoroughly satisfied with the new bed - I haven't slept so well in years!
View on GoogleTruly superb experience. The owner, Matt, was incredibly knowledgeable, helpful and went above and beyond to fix a small problem. We didn’t spend a whole lot compared to most of his clients, but he still treated us with top notch service. If you are looking for a luxury or natural bed, look no further. Thanks again, Matt!
View on GoogleSo extremely comfortable, and some of the best beds… I’m so glad that I came in. I had help from Matt and he was above and beyond helpful!
View on Google