Mattress Firm Addison in Addison - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 593 reviews

Last updated Aug 7, 2026

Keisha Ross· 5★ · 2026-04-15T16:57:10.029321902Z

I had such an amazing experience at Mattress Firm! From the moment I walked in, Kevin made the whole process easy and stress-free. He focused on helping me to find the right mattress - not just making a sale. He was incredibly knowledgeable, patient, and really took the time to understand what I was looking for. Kevin went above and beyond to make sure I found the perfect mattress, answering all my questions and making sure I felt confident in my decision. I never felt pressured at any point, which I truly appreciated. Customer service like this is rare, and Kevin definitely made this a standout experience. If you’re in the market for a new mattress, I highly recommend stopping by Mattress Firm in Addison, IL and asking for Kevin—you won’t be disappointed!

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Maria Principato· 5★ · 2026-04-20T17:58:58.834998671Z

We had such a great experience working with TJ while shopping for a mattress. I actually called the store ahead of time with a few questions, and he was so kind and helpful over the phone that I knew I wanted to work with him in person. When we got there, he was just as welcoming and easy to talk to. He really took the time to listen to my back issues and what I’ve been struggling with when it comes to sleep. I never felt rushed or pushed, he was honest, patient, and genuinely tried to help us find something that would work for both our needs and our budget. It made a big difference having someone who actually listens and cares. I’m really glad we worked with TJ and would definitely recommend him to anyone looking for a mattress!

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Alex Gonzalez· 5★ · 2026-05-18T01:30:28.486504231Z

Kevin was able to help me pick out the right mattress. He was straight forward with type of mattress and price. Everything was explained to me in detail. Glad I was able to leave store with purchase of a temper pedic. Highly recommend this place, just mention what you want in a mattress.

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Mark Baggett· 5★ · 2026-04-30T00:32:22.093197373Z

My sales guy Kevin was the absolute BEST!! He took his time with me and let me try any mattress didn’t try to force a sale. Great personality! Thanks Kevin I’m glad I stopped in and gave you my business.

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Jane Wiggin· 5★ · 2026-05-26T01:52:17.961470333Z

Benjamin was patient and took his time with us. He was very knowledgeable and answered all our questions. We were happy with our shopping experience and would recommend the Addison location!

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