Mattress Firm Clearance Center Citadel

I just had the best experience at the store with Jeremy! He was amazing. I cannot say enough wonderful things about him. He made me feel so comfortable and was not pushy. The whole process was very good! I would highly recommend going to the store and asking for him. His calm demeanor and approach to selling is very refreshing. Thank you Jeremy! I will send people your way.🤗

I purchased an adjustable bed from Aaron at Mattress Firm located at Citadel Crossing at outlet #115002. Aaron was super helpful in explaining the different mattress types and helping me through the entire process. I purchased the frame and mattress in 1 Jul 2026 and I would like you to commend Aaron on his outstanding helpfulness on my purchase. My name is David Davis, Thanks Aaron!

I had such a great experience shopping for a mattress thanks to Austin. From the moment I walked in, he was incredibly polite, kind, and genuinely helpful. What really stood out was his knowledge — he clearly understands mattresses, sleep styles, and how to match the right product to what someone actually needs. Austin took the time to listen to what I was looking for and explained the differences between options in a way that was easy to understand without ever making me feel pressured. He was patient, professional, and made the whole process comfortable and even enjoyable. It’s rare to find someone in retail who combines expertise with such a friendly and thoughtful approach. If you’re shopping for a mattress, I highly recommend asking for Austin at Mattress Firm. He made the entire experience easy and stress-free.

I can’t thank Austin enough for his help! We were in the middle of a very urgent family situation and needed to find a mattress and have it delivered as quickly as possible. Austin was incredibly professional, empathetic, and efficient. He made the entire process seamless during a stressful time, ensuring we got exactly what we needed without any hassle. If you're looking for someone who truly cares about their customers and gets things done, go see Austin!"

Excellent customer service on prices, quality, and friendliness from both experts, Mary and Jackiee. Got a good deal during the Black Friday sale and they both helped me in every way to find what I needed for a mattress, frame, cover, and a good warranty. I meant to send this review sooner, sorry for the delay. Thank you Mary and Jackiee!