Mattress Firm Grant Swan

Very impressed with the salesman Andrew. He was knowledgeable, kind, outgoing and very helpful. He assisted with multiple samples and was very patient. I would recommend him personally to anyone looking for a mattress or pillows or anything that Mattress Form has to offer. An amazing sleep expert!

James was so incredibly helpful, professional, and informative! Truly met me where I was at, and I know exactly what mattress I want when I move! You are truly a gem James! Best customer service I have had in a long time, should call it soul kindness. True human connection changes everything.

Zach was my initial contact. He was amazing. He pulled down mattress after mattress for me to try! I picked one and he printed up a quote, no pressure. I returned two days later and Andrew helped me finalize the deal. It was all so easy. Both were kind and professional and made the whole transaction very pleasant. I love Mattress Firms sleep guarantee too, just in case I made a bad choice!

I recently purchased a new mattress from Mattress Firm and cannot say enough good things about the customer service. I was dreading the experience, but Andrew and Damien made it incredibly easy. They took the time to understand my sleeping position (side sleeper) and back pain issues, guiding me to several options without ever making me feel pressured to buy the most expensive one. The in-store, in-depth explanation of the materials and warranty made me feel confident in my purchase. Truly a top-notch experience.

Worked with Andrew to buy a mattress and adjustable base. Felt so comfortable with him and appreciated his honesty and determination to sell us the mattress that would be best for us. We didn’t want the most expensive mattress . He listened to us and showed us what he thought we would like. We bought the mattress from him and look forward to sleeping better every night. We would recommend him to anyone looking for a mattress and an honest salesman.