Mattress Firm Midtown in Houston - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 700 reviews

Last updated Jul 9, 2026

Shebby Cowans· 4★ · 2026-06-11T18:22:09.847502559Z

My experience at Mattress Firm Midtown was excellent, and I want to recognize the manager Jamiekia for her outstanding customer service. From the beginning, she was professional, courteous, and very knowledgeable. She took the time to explain our options and helped us make the best decision for our needs. What impressed me most was her commitment to customer satisfaction. Jamiekia followed through on everything she promised and made sure the entire process went smoothly. It’s clear that she genuinely cares about her customers and takes pride in her work. I highly recommend Mattress Firm Midtown and encourage anyone looking for great service to ask for Jamiekia. She is a true professional and an asset to the company. Thank you for making our experience a positive one. — Shebby Cowans

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Ruby Cowans· 5★ · 2026-06-11T17:25:10.971219664Z

I highly recommend Mattress Firm Midtown’, especially Jamiekia She provided exceptional customer service from start to finish and went above and beyond to make sure everything was handled professionally and that I was completely satisfied with my purchase. Jamiekia was knowledgeable, patient, attentive, and truly cared about providing a great customer experience. She stayed engaged throughout the process, answered all of my questions, and made sure every detail was taken care of. Her dedication and commitment to customer satisfaction are outstanding. Thank you, Jamiekia , for your excellent service and for making this such a positive experience. Mattress Firm Midtown is fortunate to have someone as caring and professional as you on their team.

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P Rhett· 5★ · 2026-05-25T13:47:23.098461023Z

First things first, I LOVE my new mattress and adjustable bed frame from Mattress Firm! The adjustable bed frame was something I never even knew I needed, but it has completely changed the way I sleep. It’s been absolutely instrumental in helping me get comfortable and rest better every night. Jamica was amazing to work with throughout the entire process. She did a fantastic job explaining the key features of everything and helping me find the right fit without making me feel pressured. On top of that, she has such a great personality and made the experience genuinely enjoyable. Buying my first “big girl mattress” felt like a huge purchase, but it was 100% worth it. I had an amazing experience from start to finish and would definitely recommend working with Jamica at Mattress Firm!

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alese pickering· 5★ · 2026-01-04T17:00:10.213924242Z

We had a great experience at this store. Jamica was thorough and patient with us as we tried multiple different beds. We still haven’t made the purchase as it is taking my partner and I longer to agree on wha we want but we will be back to shop at this store. Really appreciate the service and all the different options and deals at this Mattress Firm.

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Adriana Flores· 5★ · 2026-03-21T17:48:21.683672264Z

I had an amazing experience working with Jamaica! From start to finish, she was incredibly helpful, patient, and knowledgeable. She took the time to answer all my questions and made sure I felt confident about choosing my mattress. Jamaica made the whole process smooth and stress-free, and her friendly attitude really stood out. It’s clear she genuinely cares about helping customers find what’s right for them. Thanks to her, I’m so happy with my purchase and sleeping better already! Highly recommend asking for Jamaica if you get the chance she’s the best!

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