Mattress Firm Northborough Crossing in Northborough - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 382 reviews

Last updated Nov 24, 2025

Jeff Strom· 5★ · a month ago

This was an exceptional shopping experience. Ignacio, our salesperson, was incredible. He had tremendous knowledge of the products and great tips for helping us get better sleep. It was also a very low-pressure environment with plenty of opportunities to try all the mattresses and ask any questions we had. A great buying experience.

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Anna Lee· 5★ · a month ago

I had a wonderful experience with Ignacio when I was in urgent need of a new mattress after moving from out of state. Ignacio not only understood the time crunch I was under, but he also took the time to really get to know my sleeping habits. He made thoughtful recommendations tailored to my needs, which helped me find the perfect mattress. Ignacio's friendly and attentive approach made the whole process smooth and stress-free. Highly recommend his expertise!

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Ashley Sweet· 5★ · 3 months ago

Richard was incredibly helpful! We walked in not knowing much about mattresses or what we wanted, and he took the time to walk us through many different options, from soft to firm. My boyfriend has back issues, and Richard made sure we found something that would help with his pain. He even gave us a great discount, and our new mattress is being delivered in just two days! I am so happy with my experience!

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Dawn Murphy· 5★ · a month ago

We shopped for my nonagenarian mother today and we’re so fortunate to be able to work with Rick! He asked all the right questions, demystified the process and took great time and care to address my mother’s needs. Delivery is scheduled in a few days and she can’t wait! We left there so confident. What a pleasure!

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Fred Lonardo· 5★ · 3 months ago

The sleep expert, Richard, was informative and accommodating. He showed us a variety of mattresses that were in our price range, and that met the criteria for what we were looking for. This was our second mattress purchase from this store, and we had a positive experience both times.

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