Mattress Firm Oswego in Oswego - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 593 reviews

Last updated Jul 3, 2026

Scott Goins· 5★ · 2026-03-03T16:03:56.425301061Z

Charlie was a great guy and very helpful and had us in and out quickly after we found what we were looking for. I bought a mattress there years ago before him and he was unable to help as the warranty was no longer valid. Great guy with a friendly personality. Glad to shop in my town with him

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Jackie Perez· 5★ · 2026-05-17T15:27:05.357247559Z

I really want to thank Chuck. He was so great. He really did take his time to explain and help out I didn't feel rushed at all, when we walked in it was probably 10 minutes before he closed. It was the best experience I went to different places of course you want to see different prices and all but this wasn't even about the price it was about the customer service and he wins my respect. Thank you Chuck. I highly recommend you all to go to Mattress Firm in Oswego.

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JD Olivares· 5★ · 2026-03-09T01:57:05.297707099Z

Stopped in to compare a few beds we were getting ready to order online. We wanted to check them out in person before making the almost $2k plunge. Chuck was there to greet us with a smile and a wealth of knowledge. He was able to help us find something that worked specifically for us, that was not even the one we were there to check out. But with his experience and willingness to explain the differences and patience while we carefully eliminated several options to finally get to our ultimate decision. We ended up going with the Sealy Posturpdedic and the Ergo adjustable base. We can’t wait to get our first good night sleep in our new bed! Thanks Chuck for being great to work with!

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Ryan Hayes· 5★ · 2026-03-15T14:12:04.760804483Z

Chuck was incredible. Extremely personable, patient, and truly an expert. He asked questions to learn about our needs and made recommendations. He was not pushy and made our purchase experience extremely smooth and comfortable. We couldn’t be happier.

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Irene Kucala· 5★ · 2025-11-16T20:26:05.955765945Z

Chuck at Mattress Firm Oswego was a great salesman. He made our bed buying experience much easier today. Yesterday we spent 5 hours at multiple stores and went home more confused. Today we ended up buying 2 queen beds and an adjustable base.

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