Mattress Firm Place at Hollywood in Hollywood - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.8 · 677 reviews

Last updated Jul 17, 2026

John Conner· 5★ · 2026-06-10T19:11:11.459782894Z

kathy is the best! she is patient and went far and beyond for us! we got our dream bed and a lot of extra stuff. really dedicated and hard worker. she even arranged to pick up the mattress same day at warehouse. 100% recommended

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Johnelle Rodriguez· 5★ · 2026-02-17T22:23:07.902656065Z

I had an issue with a mattress I’d received from another location. The customer service was horrible, and I was unable to receive any replacement or solutions. It was so bad to the point where my calls and attempts to reach out were being ignored because the customer service rep did not want to do his job. I called and spoke with Robert at this location, and he immediately escalated the situation to the district manager, who took the necessary steps to resolve my situation. I am grateful for Robert’s kindness and professionalism because without him, I would be stuck with a used and worn mattress I’d paid hundreds of dollars for.

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J R· 5★ · 2026-05-01T21:35:12.277192381Z

Paul at mattress firm made our whole bed-buying experience easy and stress free. He took the time to understand what we wanted. Answered ALL our questions without any pressure.We are Super happy with our purchase and truly appreciate his help I truly recommend asking for Paul when you visit 🙏🏼

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Rodis Diaz· 5★ · 2026-03-14T23:23:05.575903911Z

Felipe was incredibly helpful during our visit to Mattress Firm. He took the time to explain all the options and shared a lot of valuable information that helped us choose the perfect mattress for our needs. He was patient, knowledgeable, and never made us feel pressured. Thanks to Felipe, the whole experience was easy and enjoyable. Highly recommend asking for him if you’re looking for great service! 😊

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LaTonya Lissade· 5★ · 2026-03-15T17:24:07.953129258Z

I had a fantastic experience purchasing my mattress, box spring, mattress cover, sheets, and pillows from Fernando. His expertise and friendly demeanor made the whole process enjoyable. Fernando listened to my needs and helped me find the perfect match for my comfort preferences. The quality of the products is outstanding, and I couldn't be happier with my purchase. Highly recommend seeking out Fernando for your bedding needs!

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