Mattress Firm Sandy Springs in Sandy Springs - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 521 reviews

Last updated Mar 27, 2026

Michael Lopez· 5★ · a month ago

Leslie is a true expert when it comes to anything sleep related. She has the product knowledge and consultative skills to ask all of the important questions to make sure you have what you need (and for the best price available). I cannot recommend her enough!! You spend half your life sleeping… and I can sleep better at night (literally and figuratively) because of shopping with Leslie! She will get you right.

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Wendy greenberg· 5★ · a month ago

Andrew was friendly and knowledgeable about the specifics of the different mattresses. He helped me pick out a what was comfortable and affordable for my home. He was thorough and concise about the warranties available. My delivery is in just 2 days and I love the only 2 hour window needed for delivery.

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Barbara Beavin· 5★ · 2 months ago

Leslie was so very helpful to me! She took the time to answer all my questions and explain things I wasn’t sure about. She made great recommendations that helped me so much. I was so impressed with her knowledge of the industry that she works in. My delivery was just made and I could not be happier with the whole process! My highest rating goes to this store!

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Alex P· 5★ · 5 months ago

What a great buying experience at this store! Leslie was amazing! Patient, knowledgeable, and caring. She answered all our questions and made sure we had all necessary information so we could make an informed buying decision. She went above and beyond, even getting a super-fast re-schedule after a small delivery hiccup. Also, great selection and great deals at Mattress Firm. I often hear that customer service is dead. Not at Mattress Firm.

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Karen Steinberg· 5★ · 4 months ago

I bought a double king size bed with adjustable frame from The Mattress Firm in Sandy Springs. When one of the two beds seemed to slant a little bit, Rachel had a new mattress sent out right away. When that didn't fix the problem, she had her people come out to discover that the frame was the issue and is replacing the frame. The Mattress Firm and their employees are what I'd expect from a first class retailer who puts customer satisfaction above all else. I highly recommend this business.

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