Mattress Firm Shoppes at Parma in Parma - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.8 · 726 reviews

Last updated Jul 3, 2026

spider man· 5★ · 2026-06-03T17:06:01.636618865Z

We came in today and it was such a relaxing, fun easy experience. A gentleman named Dwayne showed us everything we needed to know, answer all of our questions and was very easy going. He made the experience effortless when my girl and I were a little stressed out about everything. He showed up the best possible options for our price range. My favorite thing about the entire experience is that he wasn’t a pushy salesperson trying to make a sale he seemed like just another friend to us.

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Joh Mayo· 5★ · 2026-03-01T21:18:40.783682718Z

Thank you, Harry! You locked in the sale by winning over my guy after spending the right kind of attention and time with us :) You were the only one in the store today so your level of service was admirable as we were not the only customers and you handled every group perfectly. I could tell by the customers who gave you their business! Of course, we were among them and you answered our questions to our utmost satisfaction. You helped us get the best price possible, and now we're only waiting on our delivery. What you couldn't know is that my guy was disinclined to stop at a Mattress Firm, much less make a purchase, due to a prior interaction at another location. You, however, were so competent, so friendly and not at all overbearing! You won him over completely. Thank you so much! I know he's going to enjoy sleeping in his new bed!

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George Holt· 5★ · 2026-06-21T01:25:54.937988327Z

Highly recommend! We were sold the minute we laid on the bed! Felt like a cloud! The salesman Harry explained everything about the bed and we made the best purchase for our needs!

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Ray Carrossellia· 5★ · 2025-11-19T18:26:20.165680323Z

Jt did an amazing job showing me different mattresses and explaining the difference between them all. He was able to get me the best bottom line number for a mattress. I was very happy and left the store that day with a new mattress. I would recommend this store to anyone. Impeccable customer service!!

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M Stacko· 5★ · 2026-01-03T12:52:24.154717077Z

I’m a repeat customer and knew what I needed, and I had a short timeframe for shopping and delivery. When Katie approached me when I walked in the store I identified my situation and need and she quickly adjusted to “take my order” rather than “sell me on something”. She was very knowledgeable and personable and we got exactly what I needed in a shorter than expected timeframe. That’s exactly why I’m a repeat customer! Great doing business with Mattress Firm and Katie!

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