The Cleveland Furniture Company Factory Outlet

addendum: 5/3/23 My bed was replaced and the home installer did an amazing job. I only am giving them 2 stars Due to the management calling me insistingly harassing me threatening only “to make this right if i took the review down”. I have all the calls recorded ❤️ Ordered a $1300+ bed and upon installation the bed was broken. The only thing they could offer me was my delivery and installation back. Did i also mention they scratched my wood floor? I am in the process of having them take back the furniture and having to take another day off of work. I would not recommend them at all.

Update: so disappointed, called to check on our purchase and was told our items would not be in until sometime next year, it would have been more acceptable knowing this up front. Ended up canceling our order and looking elsewhere. We were told if someone had made a purchase first they had dibs on the floor models. Still giving a 2▪review because they do have a nice selection and Marty was great. Awesome shopping experience, we were greeted by Marty who helped us tremendously. We did let Marty know up front we were just window shopping, and he assured us to there was no pressure. After looking around and trying out seating styles, we did end up finding a couch/sofa and two accent chairs by Lane. Marty took down some information and informed us these needed to be ordered and delivery would be end of October/beginning of November and these pieces were coming from North Carolina. We were hoping delivery would be sooner but with COVID-19 delivery is taking a little longer. The Cleveland Furniture Company Outlet is located on Brookpark Rd, with a few miles of the showroom located on State Rd. Marty was great with letting us know about extended warranty on furniture and also pricing updates. Over all we are pleased with our purchase and we will give an update once our delivery has been made. We would definitely recommend stopping in and taking a look around. They have bedroom, living room and dining room styles, outdoor seating, and kitchen dining as well. Shelving, decorative cabinetry too.

We had a great experience here. Shopping for a new couch is almost as stressful as house shopping. We went to 5 places before here and 2 more after. We ended up buying a sectional from Cleveland Furniture Company. The delivery scheduling, and actual delivery and assembly, was painless and phenomenal. Although the prices online are a little lower, it was worth the personal service, being able to actually see the pieces, and knowing EXACTLY what we'd be getting. 100% recommended.

Mike was very helpful in building a sectional for my smaller living room. Looks great! I purchased my previous one from them 5 years ago but wanted to upgrade to leather. Love!

Huge selection. Good prices. Talk to Jane. She was so helpful and not pushy. They will work with you. Tons of free parking.