Mattress Firm Short Hills in Short Hills - Reviews, Hours, & Deals

What Your Neighbors Say

Real Google reviews from nearby shoppers

Average rating 4.9 · 367 reviews

Last updated Apr 6, 2026

Josh Feldman· 5★ · a month ago

Ambria Daniels helped me find a mattress for my daughter’s new bed. She was patient with us and super knowledgeable about their inventory. I wouldn’t normally leave a review here but the experience was so good that I decided to take the time.

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Rich & Liz Bloom· 5★ · a month ago

Trinity was awesome! Very knowledgeable and helpful! Was a delightful experience! Trinity is a real asset and hope she can be recognized for being so professional. Can’t wait for our new mattress.

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Maryann DeFronzo· 5★ · a month ago

It was a pleasant experience shopping at mattress firm. The service was quick and very informative and we purchased our product easily and even got the product on sale which we would not have known about if we shopped online. I would highly recommend this store.

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Christine Buzan· 5★ · 2 months ago

My fiancée and I came in early in our mattress search and had an amazing experience with Trinity. It’s rare in this day and age to find people who are both extremely knowledgeable about their product, and excellent and listening to people’s needs. I’m not someone who leaves reviews often, but Mattress Firm has a real gem in her and is super lucky to have her.

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Crystal Johnson· 5★ · 5 months ago

Mode and her manager Judy truly went above and beyond with exceptional customer service, and I am still forever grateful! Shortly before our wedding, my husband and I had family unexpectedly need to stay with us for some time, and with all the moving pieces, we needed a new bed for guests ASAP. Mode was incredibly patient as we asked 100 questions and tested every bed variation possible, and Judy did everything in her power to ensure our bed shipped ASAP and as smoothly as possible. To put icing on the cake, the box spring didn’t fit up our staircase when it arrived, and Judy had her team quickly provide an alternative that worked, all ahead of our wedding and guests arriving! It’s been almost a year since, and we are moving again, and as we pack up our mattress and box spring, I thought I’d share about our experience. Judy is truly the best, and she’ll be our first call next time we need a new mattress! 😊

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