Mattress Firm Waverly

I was very fortunate to work with Jan Davies at the Waverly location. Jan was extremely helpful in making sure I purchased the perfect mattress to meet my needs. Jan receives 10 gold stars for her excellent customer service. Jan my sincere thanks. Linda Mullis

I entered the store and was greeted by Jan, I honestly didn’t know what I was looking for and she helped me narrow down my results to only a few mattresses. I ended up leaving and coming back after doing research online and I ended up taking the bed that Jan recommended me. She was extremely knowledgeable and amazing to work with. I’m happy to have met her because she made the daunting task of buying a new mattress an easy and amazing experience. When the time to buy a new mattress comes, I hope that I’ll get the experience of having such an astounding person helping me once again.

I’ve been shopping for a new mattress for several months (after discovering that the Saatva was not the right mattress for me). I entered the store knowing exactly what I wanted. I genuinely appreciated that Jan respected my decision and did not pressure me or try to upsell me. John was very helpful getting my purchase loaded into my vehicle.

We had a great experience with Jan, our very knowledgeable and professional sales representative. She was friendly and helpful yet never made us feel pressured. Keep up the excellent work, Jan, you are representing your store and company well!

I had the pleasure of purchasing a full size mattress at Mattress Firm Waverly. Jan was extremely knowledgeable and immediately found exactly what I needed. I had no need for a box spring and she satisfied my need quickly and made sure I understood the pricing, delivery process and she did not try to over-sell me in any way. I wish all sales representatives in the business world ran their service to customers in this friendly, knowledgeable, and caring for my needs way. Thank you Jan and Mattress Firm!