Mattress Gallery at P.C. Richard & Son

I recently had the pleasure of being helped by a young lady named Adea while purchasing a microwave, and I felt compelled to share how wonderful the experience was. As someone who is a bit older, I’ll admit that I don’t always understand all the features and buttons on these modern gadgets. I came in with quite a few questions and concerns. Adea was incredibly patient from the very start. She took the time to explain everything in a clear and simple way that I could understand, never once making me feel rushed or embarrassed for asking questions. No matter how many things I asked about, she calmly broke each one down step by step. What impressed me most was her composure and kindness. Even when I needed things repeated or clarified, she remained friendly, respectful, and eager to help. By the end of our conversation, I felt confident about the microwave I was buying and much more comfortable using it at home. Employees like Adea are truly a treasure. Her patience, professionalism, and willingness to help made what could have been a confusing experience into a very pleasant one. She is exactly the kind of employee every establishment should hope to have. Bless her soul.

Everyone! Come and see Fidel B here at PC Richard & Son! He helped me out with an amazing deal on a tv. He knows what he’s talking about. I wanted a particular TV that wasn’t available in-store but he was able to secure the best deal for me. And I wanted a great soundbar so he was able to recommend me the most compatible with the best sound quality and mounting availability. I also felt really secure buying the extended warranty for any problems with my television which I think is important. You can’t go wrong here. They have great products.

Fidel was great. I’ve been shopping PC Richard’s for years. He was very knowledgeable and helpful.

I was able to purchase what I was looking for at both the Co-Op City and Central Avenue locations. On different days. Another business of helpful staff members.

I had the pleasure of interacting with Alex E. for a detailed and lengthy transaction! His professionalism, patience and “people skills” were crucial in bringing the transaction to a successful conclusion! My 5 star rating is based upon my extensive interaction with this outstanding service professional! 👍🏻👍🏻👍🏻👍🏻👍🏻 - Five thumbs up for Alex E.