Raymour & Flanigan Furniture and Mattress Store

My wife and I went to R&F for a mattress and were helped by Drew. As far as the mattress shopping, Drew began by asking us questions to understand our needs. He went over our options and was patient as we looked. It was a nice experience considering. Would recommend this store.

High quality merchandise at great prices! I purchased a new living room set,dining room set, and bedroom set. Johnna is a great sales person to work with on selecting the styles and colors that fit you and your home. After the sale Customer service goes above and beyond and is second to none. Thank you all at Raymour and Flanigan Millbury MA

I found my experience to be over the top. John the sales representative was easy to deal with, helpful and personable. The cashier was also engaging and friendly. Thanks so much and I will continue to do business with Raymour and Flanigan.

Peter did such a spectacular job with my husband and I’s recent purchase. He is extremely knowledgeable, personable and kind. We are so thankful for him and all the help we received from him while shopping. The store itself always has what we are looking for and we will be referring all of friends and family to shop here and will recommend seeing peter (the best)!

We recently bought a new house and needed to furnish it. After looking around we came across Raymour and Flaigan in Milbury MA and found just about eveything we wanted. The experience was ok to begin but quickly went down hill. We furnished our entier house so it cost a large amount of money. We used a bank check and were told there was a 10 day hold wich made no sence because it's guaranteed money. My husband called a few days later to ask about this again and we were told it's a five day hold and could schedule delivery after that and would call us that Monday. We didn't hear anything so my husband called Wednesday and we set up the time for Saturday. We just received our delivery today [ almost 2 weeks later]11/8 and we're missing multiple items, we received about 60% of what we ordered. So my husband called very upset at this point and spoke with someone who was very apologetic to our experience and would have their business manager call us no later than 2pm. They did call within the time frame and refunded our delivery fee as well as helped with a few other items. The manager was also very apologetic and said this doesnt usually happen and all though we were told everythingwas in stock one item wouldnt be in for another week. The furniture is great and came in one peice but the experience to get it was less than enjoyable and I hope that within the conversations we have had that they take the opportunity to improve the customer experience because I wouldn't want anyone to experience this.