Rooms for Less Outlet in Columbus - Reviews, Hours, & Deals

What Your Neighbors Say About This Mattress Store

Average rating 4.2 · 36 reviews

Last updated 10/28/2025

James Ciolino· 2★ · 7 years ago

Bought a couch here and it was decent but we did the same as cash financing and they just so happened to forget to tell us about all the additional cost and fees. They tried to call me up the day it was due at our apartment and tell me that they were not going to come and needed to reschedule even though we already took half a day off work to be there.

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giovanni frisina· 5★ · 3 years ago

Nadal helped me out big time. Very knowledgeable and personable. He needs a raise! He helped me for almost an hour picking items to furnish my entire home. I will be recommending this business to everyone because of him.

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Amber Madison· 1★ · 7 years ago

Buying the bed and getting the bed delivered was good but the problem came from trying to communicate with the staff. Upon arrival they almost knocked the tv over twice. Then taking thw mattress up stairs I advised them twice that they were caught and to stop but no one spoke enough English to understand what I was saying. They ripped out the thermostat and now I don't have heat. They came back with a manager who was supposed to be able to help with the language barrier made ot worst. He called me a liar, raised his voice in my home after they came in and broke mu stuff. Then when asked to leave and for the corporate number he got mad and slammed the door and took the top frame off the door. So not only did they mess up my heat but also broke the door. This is the first and last time I do business with them and i will definitely be passing it on.

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Erin Kensler· 2★ · 11 years ago

Bought a bed with drawers all around it, no mattress, for 1100, they financed me for 1000, which was great, but the way they put my bed together, was very poor. The cardboard back isn't straight, so anything you put in the headboard gets pushed under the bed through the cardboard on that one side and the cats pee on whatever's under there. The drawers were falling out of their slides, so I called them, they came out to fix it, but it didn't do the trick, the drawers still fall out. The knobs fell off of all the drawers, even in the little drawers on the headboard, and the original knobs won't go back on, like they never fit. I will have to buy new ones. The boards underneath the mattress broke when it was new, my husband just fixed that himself. Was not worth the price.

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Julie· 1★ · 6 years ago

Wish I could give negative stars, because I would! Spent a little over $1100 on 2 mattresses, and 2 box springs in February. JUNK, is all I can say!!! Both are not even box springs, they're a piece of cardboard and 1×2's! Wish I could post pictures! We WILL be going back to make this right!!!

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