Sleep Number

I have been a sleep number customer for over 30 years. The sleep systems are very high tech but when backed by good service are worth every penny. My store manager here by The Villages is Rodrigo. He senses my concern and offered to come over my house to check things out after a full Sunday shift. I didn't used to get this level of service from the main store at Bloomingdales NYC. I swear by their product but absolutely love my store manager. Rodrigo is the best ever!

When we returned to our lady Lake store after shopping around for a new mattress, our sales lady had shifted to an other store. Gennaro, our new sales associate, took over guiding us to a new mattress and all accessories. No pressure, just pleasant conversation. F. R.

We came to Sleep Number to find out what their beds are all about. Austin, a very kind and patient salesperson, gave us the complete tour, starting with finding our sleep numbers. This was done trying out a bed that started with 100, which was firm, like sleeping on the floor, and lowering the numbers until we both were comfortable. Just enough firmness and softness. The various features and benefits were discussed, and pricing was always up front. Numerous discounts were added in. By the time we were ready to go, we were convinced of the the value of the the beds. Financing was easy, took about three minutes. We bought two beds.

I went to the Sleep Number store on US 441 in Lady lake Florida. I had a very good experience buying my new bed thanks to Ian. After I told him what model I was looking to purchase, and even though I told him that I had already owned a sleep number bed ,he suggested that I lay down on the test bed in the store. It's hooked up to a computer and when you lie down on it , it shows you how well the bed contours to your sleeping posture. I told him I usually set the bed to the firmest setting and he showed me how a softer setting, a much softer setting in fact, really gave me more support. I am sure that I will get a great night's sleep on my new bed.

Kathy Knight, our sales person at the Lady Lake, FL store, was a tremendous help when we recently purchased our Sleep Number bed. Her guidance helped us in choosing a cooling bed that my wife desired. Previously we had a Tempur-pedic bed that included a tilt feature we weren’t using. The offfer of the 100 day trial Kathy mentioned allowed us to try the non tilting, cooling option. That said, we decided we wanted to switch to the tilt version during the trial period and went back to her for help. Kathy’s knowledge and help allowed us to make the conversion. Without her help, the process would have been much more difficult. Our comments are meant for others to seek her out for excellent support and customer service.