Sleep Number

Jason was the gentleman who helped me and my fiancée get a new bed ordered! For our new apartment and right before our wedding and he's filling in today because the normal people were sick! Amazing guy and id buy a bed from him again!

We shopped at the Sleep Number store to pursue due diligence. We intended to buy a new mattress but figured they were too expensive. Charles was patient and gave us an appropriate amount of information then gave us room to test, evaluate and discuss our thoughts. Even though we would preferred to spend less, Charles and the product made the decision easier than expected.

Wendy greeted us at the door and was very helpful. She didn't hesitate to ask her manager if she wasn't sure about something as she is a new employee. I appreciated that, and he helped but didn't overwhelm her. Nicely done. I can't wait to get our new bed and sheets!

We have had our bed for a few years now and we absolutely love it. What's even more incredible, is how awesome the staff is, as they continue to follow up with us and check in on us from time to time. It is much appreciated! They also alerted us to a credit that was expiring soon, and we used it on some nice new, incredibly soft sheets, which were delivered to our doorstep. And yes... they texted to check in to see how we liked the sheets. Good stuff! Highly recommend Sleep Number beds, and even more so, the staff and service from this location.

My air chamber stopped inflating after 2 years, the warranty only covers 60% and we have to pay 40% which is 163.00. The bed is nice, customer service is kind but you should clearly understand what limited warranty means when you buy a sleep number bed. A failing air chamber after only 2 years is very disappointing. 4/2025 Adding to this review. Less than 2 years later a chamber failed again. We just had to purchase another one at 200.00 now. If we had known this in 2021 we would have never purchased a sleep number bed.