Ashley Store

Sales manager was 5he BEST! I told what I was looking for: full sizesleigh bed & mattresses. He explained the health values of an adjustable mattress; demonstrated the mattress then explained I could still get the bed set I want & adjustable mattress that would set right inside the bed set. Never once did I feel pressured; just informed. I would highly recommend the Ashley store in Roseburg, OR to anyone.

By far the most satisfying and professional furniture shopping experience I’ve ever had. My husband and I live in Coos Bay and decided to take a chance at buying a new solid wood TV stand from this location. What we liked the most about it was that it is locally owned (not corporately owned) and that if we had any issues, we could contact the store directly and they would help us take care of it. When we got our tv stand, there was some damage that could not be repaired. Brandon the manager was quick to help us order a new one and even had it assembled in advance to ensure we wouldn’t run into the same issue. My husband and I are redecorating our house room by room and am happy to do service with this location again. Experiences this satisfying feel hard to come by these days. Keep up the good work!

My husband and I walked in about 10 minutes before close, knowing exactly what we wanted, and were out as the store closed. Collin was very helpful and understanding, and matched pricing from the Ashley store in Springfield. Will shop here again when more furniture is needed.

Had an absolutely WONDERFUL experience on Jan 6th. Went in looking for a very specific recliner for a family member recovering from surgery/back issues. We had a ton of questions and requirements for the chair. They were able to answer everything, showed us different options across a range of pricing, and were super helpful!! We ended up going home that night with a floor model that was perfect. It was pouring rain that day and the salesman plastic wrapped the chair perfectly - it didn't get wet at all!! We also had a piece of luggage in the back of our truck and he even plastic wrapped that for us too so our luggage wouldn't get wet on our hour drive home in the rain. THANK YOU to Ashley furniture!! We will be back again soon :)

Colin Kell is an Awesome young man who works at the Roseburg Oregon store. He treated us with kindness and patience even though my husband is ill and had to take extra time walking through the large store with his walker. We used the experience with Colin to decide to buy from Ashley.