Chandler, AZ
Store has not updated their information.
Bob's Discount Furniture currently offers a variety of promotions, including clearance sales, back-to-school specials, and an email & SMS signup sweepstakes. For the most current and detailed information, please visit their official website.
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Real Google reviews from nearby shoppers
Average rating 4.7 · 2002 reviews
Last updated Aug 24, 2025
So nice and great quality! After seeing Bob's in an online search, I called and talked to Jackie about delivery. She was fantastic. She motivated me to make the drive to the showroom, and I'm glad I did. Alex greeted me when I arrived, and he was a wealth of knowledge and assistance. I felt NO pressure. Alex was incredibly helpful, and I found exactly what I needed. It was great to be able to sit down and try out the sofas in the showroom. Huge relief because I was planning on having to buy something online and hope for the best. But Alex listened, narrowed down my search, and I was able to make a confident purchase! Alex gave me the "all-in" price with delivery, tax, etc, and I was done with purchase and on my way home about 30 minutes after I'd arrived. Highly recommend.
View on GoogleBob's Discount Furniture Lied, Twice! Avoid Their "Threshold" Delivery. My experience with Bob's Discount Furniture has been an absolute nightmare, and frankly, a complete lesson in how a company can repeatedly lie to its customers. When I purchased my furniture, the salesman explicitly promised "threshold" delivery would allow me to inspect the items and that the delivery team would remove all the packaging and trash. This was a key factor in my purchase decision. However, the subcontractor delivery driver flat-out refused to remove the massive pile of cardboard and wrapping. He even threatened to not deliver the items at all when I pushed back. After a frustrating call to Bob's customer service, I was assured that someone else would be dispatched the same day to assemble the furniture and, critically, remove all the trash as promised. Guess what? Nobody showed up. They lied again. Now I'm stuck with a huge pile of cardboard dominating my home, a direct result of Bob's broken promises. When I called them again to ask that they uphold their word and remove the waste they explicitly said they would, they are now refusing. This is unacceptable. Bob's Discount Furniture's sales tactics are deceptive, their delivery service is a joke, and their customer service is a master class in evasion. Do yourself a favor and take your business elsewhere unless you enjoy being lied to and left with a massive mess. This was a $6000 order, I'm more than capable of assembly myself that's why I didn't pay the $130 for white glove service which would have been worth them taking the garbage if I wasn't lied to.
View on GoogleWe were greeted immediately when entering. We were asked if we had been there before. It was our first time and Rafael showed us where to find what we came for. He said to let him know if we had questions. No pressure. He did check on us a couple times. We did not find what we were wanting but the store was nice. I give it 4 stars because a lady worker was staring as us throughout our visit when made us uncomfortable.
View on GoogleI had an excellent experience at Bob’s Furniture Outlet in Chandler, Arizona. Todd, my sales specialist, was fantastic—friendly, knowledgeable, and super helpful throughout the entire process. He took the time to answer all my questions and made sure I found exactly what I needed without any pressure. The store had a great selection and the prices were very reasonable. I’m extremely happy with my purchase and the service I received. Highly recommend asking for Todd if you stop by!
View on GoogleMy husband and I worked with Mike on 4/27/25 and we were elated with the service. Everything was crystal clear and he let us walk around and shop without hovering until we made a decision on the sofa we fell in love with. When it came time to purchase, all of our questions were answered and we had clarity on our entire purchase. We’re excited to pick up our sofa this weekend and enjoy some R&R on this new set :) thank you, Mike!
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