Mattress Firm Clearance Center Colonial Promenade Parkway in Alabaster - Reviews, Hours, & Deals

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Average rating 4.9 · 711 reviews

Last updated Oct 28, 2025

David· 5★ · 3 months ago

It was great. My wife and I enjoyed laying on two particular mattresses and chose the one we actually needed. John, our salesman as well as Dixie , the manager explained the difference between the two that helped us to make the right decision. Survey 2: We are thoroughly impressed and satisfied with our Stearns and Foster mattress. It is quite comfortable and we got a good night's sleep. I recommend you getting one. Thanks a bunch.

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Duchess 33· 5★ · 3 weeks ago

Lou Ann is the name of the sales representative that helped me find the best mattress for my needs. I really needed a mattress to help with my back pain and other issues and she listened to what I needed and suggested the best one for me….she was really professional and helpful. I would definitely recommend you check out Mattress Firm and talk to Lou Ann, I promise you will not be disappointed in the service that you will receive or regret your decision in working with her. Excellent service and a fantastic sales representative. If I ever need to buy another mattress, I will definitely be going back to see her again. Lou Ann, thanks for your help.

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Alex Stewart· 5★ · 3 months ago

I had a wonderful experience purchasing my bed frame and mattress here. Dixie, Lou, and Jon were incredibly helpful throughout the entire process. They were professional, knowledgeable, and patient—taking the time to understand my needs and walk me through all the options. I truly appreciated their honesty and attentiveness. Thanks to their guidance, I found exactly what I was looking for. Highly recommend this store and especially these three amazing team members!

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Kenneth Brickler· 5★ · a week ago

I had a wonderful experience at mattress firm. The sales person Lou was very knowledgeable, friendly and professional. Lou made everything incredibly easy doing the purchasing of two mattresses I bought at Mattress firm.

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Chardae Billingsley· 5★ · 2 weeks ago

We visited mattress firm today and had the most amazing experience with Lou. She was very knowledgeable and patient. I greatly appreciated her expertise. If you are looking to purchase a mattress please stop by and visit Lou you won’t regret it.

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