Mattress Firm Paradise Valley in Phoenix - Reviews, Hours, & Deals

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Real Google reviews from nearby shoppers

Average rating 4.9 · 487 reviews

Last updated Jul 17, 2026

Candis Creel· 5★ · 2026-06-12T23:56:46.393086007Z

Kevin was incredibly helpful, and he exemplified the utmost customer service! It had been many years since my husband and I purchased a new mattress, and with technology changes, I had lots of questions. He was so patient and knowledgeable and made the buying process seamless.

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Alexis Bradley· 5★ · 2026-05-24T03:02:07.569835768Z

I recently purchased a mattress here for my Aunt who is moving cross country to an independent living facility. Kevin was extremely helpful, offering various suggestions at varying price points while keeping my Aunt's needs in mind. He was even able to ensure a timely delivery date. I would highly recommend purchasing a mattress here.

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Landon Robison· 2★ · 2026-01-31T22:41:34.465655969Z

Hi, our overall experience with mattress firm was great. My grandmother was going to review the mattresses at the Scottsdale Arizona location while I was in Copperas Cove Texas looking at the same mattresses as they were going to buy me a mattress the man at the Copper Cove location was very helpful. Well, the woman at the Scottsdale, Arizona location, Rachel seem to be very pushy to forcing a sale and was very quick to want to claim the commission over the man who helped us from the coppers Cove store. She also seemed to be very Convincing my grandparents on buying a mattress more expensive than the one I needed.

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Robert Kepler· 5★ · 2026-06-09T21:28:23.703353919Z

The entire experience was great. We explained the type of mattress we wanted, the comfort level needed and Kevin showed us right to the right mattress. He knows his business.

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Kat Betsy· 5★ · 2026-01-05T20:17:36.027879283Z

Every step was super easy. The rep that helped us, Rachel was awesome. Very honest and down to earth. The folks who did the delivery were in and out in 10-15 minutes and very nice. Would highly recommend

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