Purple - Woodbury Commons

Bharat was amazing - he walked us through every detail of the purple pillows. He was super patient and had a enthusiastic personality (even at 7:00 PM on a Sunday)! We needed up getting the dream layer pillow. Can’t wait to come back and buy a mattress!

What an incredible experience I had today at Purple Matress at Woodbury Commons. It started off as an average day with me walking in to a mattress store. But when I stepped in something just felt different. A very friendly and intelligent worker there named Bharat was so nice and friendly. He greeted me with only kindness. As he walked me through the different mattress’s I realized this is more than just a mattress store. From the insanely comfortable pillows to the quality and style of the selection I rate this store at Woodbury commons 10/10 and I truly dedicate it to Bharat!

Stopped in to check out mattresses and Marissa was so helpful and knowledgeable and patient! Buying a mattress is expensive and can be intimidating but she was amazing and was so friendly and professional thru the entire process. Bharat was also lovely! You are in good hands w Purple

Bharat was extremely knowledgeable and offered us an exceptional overall experience. I feel more confident about which mattress is best for us and our lifestyle after Bharat walked us through all the options. We will definitely be contacting him when we are ready to make our new mattress purchase.

I don't normally write reviews, but for fellow customers - hear me out. My wife and I bought a final sale king size restore plus mattress and ascent adjustable base. It was a pretty good deal (still paid around $3500 including ~$200 uhaul fee) but the box was pretty beat up. It was still strapped though as if it was new. The lady told us that this is new, unused and there is no problem. She added, "The reason for it being final sale and is on a hefty discount is because you have to take it yourself and it is an older model that we are trying to clear out. There is no warranty." We didn't mind the older model and having no warranty since it's a final sale. HOWEVER, it is a different story if what we paid wasn't even included. The screws, power adapter, cords, and the remote was missing in the box for the adjustable base. We confirmed TWICE with two different representative if something was missing or broken out of the box, they would be able to help out. After calling for about 3+ hours between Purple corporate, the woodsbury Purple retailer, and ergomotion (third party adjustable base provider), nothing was resolved. No compensation, no refund, no replacement, no nothing. Bryan, the store manager said "final sale products may have ISSUES and we train our employees to make sure to note that to customers." Non of them stated this, unless they say this to you AFTER you purchase it and have no other choice? If we knew the base had no parts or may have issues, we definitely wouldn't have made a choice of purchasing it. I mean logically, why would you purchase or invest and risk on something that has issues? Especially if it is a big purchase? I don't know about some people, but $3.5k is a pretty big investment for us. I would like to thank this retailer for wasting our time, energy, and effort to get this beautiful trash into our bedroom which now we need to figure out how to get rid of. Long story short, never ever buy final sale products from this store. Ever.